Assistant Operations Manager - New Berlin

Sonepar; New Berlin (WI); On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Paid time off

401(k) retirement savings with company

Job summary

Viking Electric, part of the Sonepar group, seeks an Assistant Operations Manager in New Berlin, WI. The role supports location operations, supervises drivers, inventory specialists and receiving associates, and ensures safe, compliant delivery of services within budget and KPI targets.

You will collaborate with Sales, Purchasing, HR, and Corporate Operations to sustain efficient, customer-focused operations and continuous improvement across processes and asset management.

Qualifications

• 2 years’ experience in operations, logistics, or distribution.
• Supervisory and sales/counter experience preferred.
• Knowledge of distribution and warehousing processes and equipment.
• Knowledge of or ability to learn and enforce DOT rules and regulations.

Responsibilities

• Assist in workforce management including recruitment, development, retention, and performance management of assigned operations associates.
• Assist in daily management of location operations including productivity, workflow, staffing, inventory, fleet, and customer service levels.
• Provide a safe working environment for all associates through compliance, education, and reinforcement of Viking Electric policies and procedures.
• Collaborate with Sales, Purchasing, Human Resources, and Corporate Operations, to provide a consistent, responsive, innovative, and profitable customer service model.
• Involvement in consistently improving quality standards in service, business process, inventory control, and loss control.
• Assist in oversight of building, grounds, Viking Electric assets, facility services, operational services, and fleet.
• Monthly oversight of annual operating expense budget and operational KPI's.

Skills

Operations management

Logistics

Supervisory experience

Customer service

Job description

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Assistant Operations Manager - New Berlin

Date: Oct 9, 2026

Location: New Berlin, WI, US, 53151

There’s a Place for You at Viking Electric.

A career at Viking Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric https://www.vikingelectric.com/about offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. At Viking Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Location: New Berlin, WI

Job type: Full time

Schedule: 5:30am Start, Monday-Friday

Salary: $61,000 to $83,000 annual salary

The candidate we are looking for will assist in managing all location specific operations functions in support of Viking Electric standardized operations processes with direct managerial oversight of Drivers, Inventory Specialist, and Receiving associates. Assist the Operations Manager in oversight of safety, workforce, receiving, shipping, project material management, facility, delivery, counter sales, inventory, and asset management. Responsible for providing positive customer experience and accurate order fulfillment within the annual established budget constraints. Responsible for assisting in maintaining operational key performance indicators (KPI's) within established quality metrics.

Primary responsibilities will include:

• Responsible for assisting in workforce management including recruitment, development, retention, and performance management of assigned operations associates.
• Assist in daily management of location operations including productivity, workflow, staffing, inventory, fleet, and customer service levels.
• Provide a safe working environment for all associates through compliance, education, and reinforcement of Viking Electric policies and procedures.
• Collaborate with Sales, Purchasing, Human Resources, and Corporate Operations, to provide consistent, responsive, innovative, and a profitable customer service model in alignment with corporate operations standards.
• Involvement in consistently improving quality standards in service, business process, inventory control, and loss control.
• Assist in oversight of building, grounds, Viking Electric assets, facility services, operational services, and fleet in collaboration with corporate resources.
• Monthly oversight of annual operating expense budget and operational KPI's.

Required Experience:

• 2 years’ experience in operations, logistics, or distribution environment. Supervisory and sales/counter experience preferred.
• Knowledge of progressive distribution and warehousing processes, methods and procedures and experience/knowledge of warehouse equipment and machines.
• Knowledge of VE’s systems, processes, products, and market knowledge preferred.
• Knowledge of or ability to learn and enforce DOT rules and regulations.

Keywords:warehouse, shipping, receiving, forklift, pallet jack, inventory, distribution, flexible, package handler, operations, logistics, pick, pack, selector, select, lead, leadership

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition Reimbursement
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”

EEO is the Law

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail] .

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.