Assistant Operations Manager

suddath; Eden Prairie (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Suddath Company is seeking an Assistant Operations Manager to oversee assigned WPS Operations, with a focus on learning the business, reducing waste, improving labor ratios, and increasing production to meet business plan goals.

The role involves reviewing orders, coordinating with contractors, managing warehouse processes, and supporting the management team to ensure smooth daily operations and strong customer service.

Qualifications

• High School Diploma, GED, or equivalent required.
• Advanced degree in Business or Supply Chain Logistics preferred.

Responsibilities

• Review daily work orders and dispatch to contractors and workers.
• Store shipments properly and efficiently.
• Submit paperwork for daily warehouse handling and maintain a monthly storage spreadsheet.
• Monitor packing material inventory and provide monthly reports.
• Assist with scheduling orders for local accounts.
• Assist in providing excellent customer service to internal and external customers.
• Establish and enforce safe work practices.
• Oversee employee time records and payroll readiness.

Skills

Customer service mindset

Time management

Teamwork

Organization

Communication

Problem-solving

Self-motivation

English reading/writing

Education

High School Diploma or GED

Bachelor’s degree in Business or Supply Chain Logistics

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Why Choose Suddath to "Move" your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

Position Summary

The Assistant Operation Manager is responsible for the oversight of assigned WPS Operations. The key objective of the position will be to learn the business at all levels of the operation and to help the Division to achieve improved operational and business plan goals. Reduction of waste, improved labor ratios and increased production are expectations aligned with this position.

Essential Duties & Responsibilities

• Review daily work orders and Dispatch work orders to contactors and workers.
• Store shipments properly and efficiently
• Submit paperwork for daily warehouse handling and maintain a monthly storage spreadsheet
• Control, order and monitor packing material inventory and give an accurate monthly report of all material
• Process Daryl Flood Authority paperwork.
• Assist with scheduling orders for local accounts.
• Process goods received in warehouse.
• Update warehouse storage records in the system.
• Assist commercial teams in scheduling, routing crews and paperwork processing.
• Provide operational support to the management team.
• Attend Department Meetings to remain aware of business plans and their effect on warehouse operations
• Assign daily workload to department employees and ensure they are being completed
• Assist in the recruitment, interviewing and hiring of applicants
• Review scheduling needs and ensure that crews are dispatched appropriately
• Identify equipment needs, staffing and timelines for servicing client
• Ensure that Company policies are adhered to, such as uniform and safety guidelines
• Responsible for following and ensuring local security practices are enforced in order to deter theft
• Assist in the Assignment of vehicles to local crew, ensuring that the vehicles are not damaged
• Assist Workplace Services management with various tasks when deemed necessary
• Provide excellent customer service to both internal and external customers
• Establish, implement and enforce safe work practices.
• Ensure that employee time records are kept up to date and ready for processing.
• Other duties as assigned

Education and Experience

High School Diploma, GED, or equivalent required. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Minimum of two (2) years' experience in the transportation, logistics, or related industry required. Previous supervisory experience preferred. Valid state driver's license

Knowledge, Skills, and Abilities

• Strong knowledge of Microsoft Excel, Outlook, and Word.
• Operates with a customer service mentality.
• Ability to manage time effectively and consistently meet deadlines.
• Ability to work in a team environment and demonstrate flexibility and patience.
• Excellent organization, communication and problem-solving skills.
• Ability to work under minimal supervision and with a strong sense of self-motivation.
• Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately.
• Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands

Work is primarily performed in a climate controlled environment. Occasionally requires work performed in a non-climate controlled warehouse or outside environment. Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Ability to lift and stack items weighing up to 30 pounds over head, and lift and stack items weighing up to 65 pounds to chest height and carry them a distance of fifty feet. Occasional ability to lift items weighing up to 150 pounds to a height of ten inches. Occasional ability to climb ladders, stairs, and ramps and perform generally heavy labor in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the u