Assistant Operations Manager

Manatt's Inc.; Ankeny (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading construction materials company located in Iowa seeks an Assistant Operations Manager to support the Operations Manager in improving processes, ensuring safety compliance, and enhancing customer satisfaction. The candidate will work with Plant and Maintenance Leads, oversee operational tasks, and assist in employee relations. Preferred qualifications include supervisory experience in the relevant industry, strong leadership skills, and a commitment to safety standards.

Qualifications

• Must understand jobsite, plant, and transportation safety standards.
• Demonstrated experience in ready-mix operations and maintenance.
• Ability to lead and communicate effectively across teams.

Responsibilities

• Support the Operations Manager and plant teams in operational tasks.
• Assist with safety audits and compliance documentation.
• Provide reports and data summaries for management.

Skills

Jobsite safety standards

Ready-mix operations knowledge

Communication skills

Leadership abilities

Problem-solving under pressure

Education

High school diploma or GED required

Associate’s or Bachelor’s degree preferred

2+ years supervisory experience

Job description

The Assistant Operations Manager for Manatt’s Ready Mix division supports the Operations Manager by executing delegated operational, safety, compliance, and employee-related responsibilities. This role helps ensure consistent processes, accurate reporting, and follow-through on initiatives that improve safety, efficiency, and customer satisfaction. The Assistant Operations Manager works closely with Plant Managers, Maintenance Leads, and Shop Leads through a dotted-line relationship, assisting as needed with coaching, discipline, and operational support, but without direct supervisory responsibility.

The requirements represent the knowledge, skill, and/or ability required to fulfill position expectations. This job description is not intended to be all-inclusive. Employees may perform other duties as needed to meet the organization’s ongoing needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Additional or other duties may be assigned.

Leadership & Culture

• Support the Operations Manager in reinforcing Manatt’s mission, vision, and values.
• Assist with communication of initiatives, updates, and process changes to Plant Managers and their teams.
• Participate in onboarding, training, and development activities as delegated.
• Partner with the Operations Manager to ensure accountability across teams.

Safety & Compliance

• Assist the Operations Manager and Safety Team with safety audits, tracking corrective actions, and compliance documentation.
• Support training efforts and reinforce safe practices during plant visits.
• Help investigate incidents and ensure corrective actions are completed.

Operations & Efficiency

• Carry out delegated tasks related to production, scheduling, equipment, and plant performance tracking.
• Follow up on preventative maintenance schedules with Maintenance Leads.
• Support process improvement, system rollouts, and operational standardization projects.
• Track and report operational KPIs, cost data, and resource utilization.

Customer Service & Quality

• Assist in documenting and following up on customer or product quality issues.
• Support quality control teams in coordinating responses to plant or delivery concerns.
• Support rollout, training, and monitoring of technology systems (e.g., CommandBatch, Camera Systems, Concrete Go, Geotab, iStrada).
• Provide troubleshooting support and track adoption across locations.

Employee Relations

• Conduct employee discipline conversations, performance discussions, and follow-up coaching as delegated by the Operations Manager.
• Support the hiring, onboarding, and documentation process in partnership with the Operations Manager.
• Maintain accountability through dotted-line support relationships with Plant Managers and Leads.

Administrative & Reporting

• Prepare reports, presentations, and data summaries for review by the Operations Manager and General Manager.
• Assist with scheduling meetings, site visits, and follow-up activities.
• Help organize documentation for performance reviews and development planning.

Qualifications

Education and/or Experience

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• 2+ years of supervisory experience in ready mix, asphalt, or construction is required.
• Equivalent combinations of education and experience considered.

Core Competencies

• Deep understanding of and commitment to jobsite, plant, and transportation safety standards and practices.
• Strong knowledge of ready-mix operations, logistics, and plant and truck maintenance, with a drive for continuous improvement.
• Effective leadership and communication skills, ability to provide feedback, and lead multiple teams across locations.
• Demonstrated ability to assess situations, analyze data, prioritize tasks and make sound decisions under pressure.

About Us

Founded in 1947 and headquartered in Brooklyn, Iowa, Manatt’s is a leader in Iowa's heavy highway construction and materials industry. We specialize in asphalt, concrete, and chipseal coating, with additional expertise in recycle crushing, stabilization, milling, grinding, subdrain installation, and more.

At Manatt’s, we have the experts, equipment, resources, and top-quality materials needed to safely and efficiently complete any project. Our integrated approach and unwavering commitment to building exceptional relationships allow us to deliver uncompromising quality and construction services. Our mission is to continually set and reset the standard by which all other construction material companies are measured. We don’t just build infrastructure; we build legacies through higher standards of work and a dedication to excellence in everything we do.

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We are an equal opportunity employer.
Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.

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