Assistant Operations Leader

Salon Halo; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Opportunity for advancement

Training & development

Job summary

Salon Halo is hiring an Assistant Operations Leader in Tampa, Florida. In this role, you'll lead daily operations, ensure a 5-star guest experience, and support a high-performing team of stylists. Candidates should have a leadership mindset and experience in luxury service. Salon Halo offers a defined mentorship program, a high-performance environment, and clear career advancement opportunities based on results. This position is perfect for self-starters who thrive in a structured environment.

Qualifications

• Experience in high-volume environments like Luxury Retail or Premium Service.
• Ability to support across multiple locations.

Responsibilities

• Ensure seamless guest experiences from arrival to re-booking.
• Manage daily salon operations using the operational playbook.
• Support team performance with clear communication and inspiration.

Skills

Leadership mindset

Problem-solving

Exceptional communication

Technology proficiency

Job description

Benefits

• 401(k) matching
• Employee discounts
• Opportunity for advancement
• Training & development

The Opportunity

Are you a disciplined, high-energy professional looking to take the next step in your leadership career? Salon Halo is a premier brand built on precision, luxury service, and a high-performance culture. We are seeking an Assistant Operations Leader to help helm our daily operations and ensure our guests receive a world‑class experience.

This is the perfect role for a self‑starter who thrives in a structured, systems-driven environment. You will work closely with our leadership team to maintain the "Halo Standard," supporting a team of stylists who perform in the top 1‑10% of the industry.

The Top 3 Responsibilities

1. 5-Star Guest Hospitality: Acting as the "Lead from the Desk," you ensure every guest journey is seamless, professional, and luxe from arrival to re‑booking.
2. System Execution: Using our proven operational "playbook" to manage daily salon flow, optimize stylist schedules, and maintain meticulous inventory standards.
3. Team Accountability: Supporting the team in reaching performance goals through clear communication, inspiration, and a commitment to our core values.

The Core Pillars of the Role

We provide the training and the systems; you provide the energy and the execution.

• Operational Excellence: You ensure the salon is "stage-ready" at all times. This includes overseeing front-of-house aesthetics, managing retail (R+Co and Oway), and ensuring all daily checklists are completed with precision.
• Performance Support: You’ll help track Key Performance Indicators (KPIs) and support our stylists in staying on track to achieve their individual career goals.
• Growth & Community: You’ll be a contributor to Salon Halo’s reputation, helping organize promotional events and staying active in the local community to drive brand awareness.

Why You’ll Love Growing with Salon Halo

• Defined Mentorship: We don't believe in guesswork. You will receive comprehensive training in our organizational systems, business development, and leadership structure.
• High-Performance Environment: Spend your day in an upbeat, inspiring space with an elite creative team and an abundance of resources for your own professional development.
• Clear Career Path: This position provides a stable, professional atmosphere with potential for growth in pay, responsibilities, and bonuses based on results.

Who You Are

• A Leadership Mindset: You have experience in a goal-focused, high-volume environment (Luxury Retail, Hospitality, or Premium Service). You are a "forward-thinker" who takes initiative. You don't wait to be told what to do; you see a need and you meet it.
• A Problem Solver: You have meticulous organizational skills and stay calm and professional when multitasking in a fast-paced setting.
• A People Person: You have exceptional communication skills and a genuine love for being of service to others.
• The "Halo" Mindset: You are a self-starter with a growth mindset, high literacy, and a willingness to be coached within a professional system.

Requirements

• Ability to support across locations.
• Strong proficiency in technology and social media communication.
• A professional attitude and a commitment to excellence in all tasks.