Assistant Operating Director - Tallahassee, FL

Cornerstone Caregiving; Tallahassee (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

12 days PTO

Phone stipend

Leadership development

Job summary

Cornerstone Caregiving in Tallahassee, FL, is seeking an Assistant Operating Director (AOD), a key leadership position and second-in-command to the Operating Director. The role leads in-office operations, scheduling oversight, staff development, and ensures high-quality client care and communication with Home Base.

We offer a starting salary around $50,000 with benefits and bonus opportunities. The ideal candidate has 2+ years in management or healthcare leadership, a Bachelor's degree

Qualifications

• Bachelor’s degree preferred but not required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Strong organizational and communication skills.

Responsibilities

• Lead in-office operations, scheduling oversight, staff support and development.
• Oversee client care quality and communication with Home Base.
• Conduct weekly 1:1 check-ins, performance reviews, coaching and disciplinary action.
• Assist with recruiting, onboarding steps, and staff oversight to support office growth.
• Oversee administrative workflow and documentation in line with Cornerstone policies and state requirements.
• Manage state-required supervisory visits as applicable.
• Serve as backup for client assessments when needed.

Skills

Leadership

Operations management

Staff development

Communication

Education

Bachelor’s Degree (preferred)

High school diploma or equivalent

Tools

Google Workspace

Job description

Tallahassee, FL | Full-Time | Leadership Role |$50,000+ Benefits & Bonus Opportunities

AtCornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than450 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.

We are seeking anAssistant Operating Director (AOD), akey leadership roleand the Operating Director’ssecond-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.

Office Leadership & Operations

Serve as the Operating Director’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.

Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.

Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.

Conductweekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.

Shareon-call rotationwith office leadership.

Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.

Maintain accurate documentation in alignment with Cornerstone policies and state requirements.

Assist with recruiting, onboarding steps, and staff oversight to support office growth.

Client Care & Quality Assurance

Oversee scheduling operations to ensure timely coverage and an excellent client experience.

Respond to client escalations with urgency, professionalism, and empathy.

Conductcheck-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.

Ensurestate-required supervisory visitsare completed (as applicable).

Serve as a backup for client assessments when the Operating Director is unavailable.

Qualifications

Bachelor’s Degreepreferred but not required, high school diploma or equivalent required.

2+ years of experiencein management, leadership operations, or human resources.

Experience hiring, recruiting, training, scheduling, and supervising staff.

Leadership experience within the healthcare or home care industry.

Ability to workautonomouslyin a fast-paced environment.

Comfort managing multiple priorities and shifting needs throughout the day.

Other Requirements

Valid driver’s license and auto insurance.

High proficiency with technology, especiallyGoogle Workspace.

High attention to detail and exceptional follow-through skills.

Strong communication and interpersonal skills.

12 days of PTOannually.

Phone stipend.

Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.

Why You’ll Love This Role

You are thecentral in-office leader, ensuring clarity, rhythm, and daily operational success.

You will directly shape staff performance, team culture, and client experience.

You’ll grow in leadership through hands‑on coaching, development, and operational oversight.

Your work makes adirect impacton seniors, caregivers, and families in your community.

Join a mission that matters.

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

#AOD-N OR #AOD-H