Assistant Operating Director

Cornerstone Caregiving; York (York County); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Phone stipend

Job summary

A leading caregiving company located in York, Pennsylvania is seeking a Management Recruiter to oversee daily operations. This critical leadership role requires at least 2 years of management or healthcare experience. The company offers a competitive salary of $55,000 along with benefits such as health insurance and 12 PTO days. Ideal candidates are strong leaders, comfortable in a fast-paced environment, and possess excellent interpersonal skills. Opportunities for career growth are available as the company expands nationwide.

Qualifications

• Bachelor’s Degree preferred but not required, high school diploma or equivalent required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.

Responsibilities

• Drive daily operations and maintain a strong, cohesive work environment.
• Oversee scheduling operations to ensure timely coverage.
• Conduct check-up calls and ensure satisfaction.

Skills

Management experience

Leadership

Recruiting

Scheduling

Interpersonal skills

Education

Bachelor’s Degree preferred

Tools

Google Workspace

Job description

Management Recruiter at Cornerstone Caregiving

York, Pennsylvania | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities

At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in‑office leadership teams to ensure every client and caregiver receives the highest level of care.

We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director’s second‑in‑command. This position leads in‑office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast‑paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.

Office Leadership & Operations

• Serve as the OD’s primary in‑office partner, helping drive daily operations and maintain a strong, cohesive work environment.
• Lead, coach, and support in‑office staff; reinforce Cornerstone’s standards, values, and culture.
• Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
• Conduct weekly 1:1 check‑ins, performance reviews, coaching, and disciplinary action when needed.
• Share on‑call rotation with office leadership.
• Oversee administrative workflow and follow‑through, including payroll notes, shift verification, and operations updates.
• Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
• Assist with recruiting, onboarding steps, and staff oversight to support office growth.

Client Care & Quality Assurance

• Oversee scheduling operations to ensure timely coverage and an excellent client experience.
• Respond to client escalations with urgency, professionalism, and empathy.
• Conduct check‑up calls, quality visits, and client follow‑ups to ensure satisfaction and care continuity.
• Ensure state‑required supervisory visits are completed (as applicable).
• Serve as a backup for client assessments when the Operating Director is unavailable.

Qualifications

• Bachelor’s Degree preferred but not required, high school diploma or equivalent required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast‑paced environment.
• Comfort managing multiple priorities and shifting needs throughout the day.

Other Requirements

• Valid driver’s license and auto insurance.
• High proficiency with technology, especially Google Workspace.
• High attention to detail and exceptional follow‑through skills.
• Strong communication and interpersonal skills.
• 12 days of PTO annually.
• Phone stipend.
• Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.

Benefits

• Health insurance
• Paid time off
• Vision insurance

Application Question(s)

• Are you willing to participate in the on‑call rotation? (i.e. answering calls after hours and over weekends)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.