Assistant Office Manager

Eye Care Partners Career Opportunities; Phoenix (AZ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Nationwide Vision in Phoenix, AZ is seeking an Assistant Office Manager to lead a patient-focused office and support day-to-day operations. This role drives the Total Patient Experience and ensures smooth workflow while coordinating with physicians.

The ideal candidate will have prior medical office experience and a year of customer/patient-facing work; leadership is preferred. ABO/NCLE certifications are a plus but not required.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred; leadership experience strongly preferred.
• Minimum of 1 year in a role interacting with customers/patients or equivalent.
• Background check as required by state.
• Proof of identity and right to work in the United States required.
• ABO and NCLE certifications preferred but not required.
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.

Responsibilities

• Execute the Total Patient Experience (TPE).
• Develop and maintain relationships with doctors associated with the location.
• Enforce corporate policies and procedures.
• Motivate and coach team members; communicate changes constructively.
• Assist with day-to-day office operations: monitor flow, inventory, and staff training.
• Support Office Manager in guiding the office to success.
• Answer team member and patient questions when the Office Manager is unavailable.

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Assistant Office Manager
Company: Nationwide Vision
Location: Phoenix, AZ - Arcadia office

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

Hours:

• Full Time
• Our offices are open Monday-Friday 8am-7pm, Saturday 8am-4pm (daily hours vary by location)
  • You may need to work a little earlier and/or later as needed
  • You will not work all of these hours, but you must have open availability to work any shift within these hours

SUMMARY

An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions in the absence of the Office Manager.

QUALIFICATIONS

• Previous medical office experience preferred; previous leadership experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred but not required.

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact [phone]. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.