Position Summary The Assistant Nurse Operations Manager (ANOM) is responsible for the management of the designated unit/department, including nursing practice and administrative oversight. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.
Responsibilities
- Shared 24/7 accountability with Nursing Operations Manager.
- Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
- Coordinates with the Unit/Department Nursing Operations Manager and Human Resources for corrective action, progressive discipline, and career advancement.
- Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
- Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care.
- Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
- Performs Nurse Leader rounds and reviews to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
- Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
- Interfaces with patients and families to provide instruction, promote participation in patient care, and coordinate nursing activities.
- Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
- Performs direct patient care activities as required to meet operational needs.
Qualifications
Education/Training
- Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN).
- Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with graduate degree in Business or health‑related field preferred.
Licensure/Certification
- Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
- Maintain current Basic Life Support (BLS) certification.
- May require one or more of the following certifications based on the assigned patient population: Advanced Cardiovascular Life Support (ACLS), Trauma Nurse Core Course (TNCC).
Experience
- Two (2) years of experience as an Endoscopy RN required.