Assistant Nurse Operations Manager - PCU Full Time

Orlando Health; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Orlando Health Melbourne Hospital seeks an Assistant Nurse Operations Manager to guide nursing practice and administrative operations within the designated unit. You will partner with the Nursing Operations Manager on staffing, patient flow, and quality outcomes.

The ANOM will lead staff, participate in recruitment, ensure regulatory compliance, and drive service excellence across shifts while promoting collaboration, safety, and professional development.

Qualifications

• Bachelor in Nursing Degree (BSN) required.
• BSN with graduate degree in Business or health-related field preferred.
• Masters in Nursing (MSN) or Doctor of Nursing Practice (DNP) preferred.
• 2 Years as a Registered Nurse in an acute setting required.
• Current Florida RN license or NLC required.
• Maintain BLS certification required.
• ACLS, PALS, NRP, TNCC certifications may be required.

Responsibilities

• Shared 24/7 accountability with Nursing Operations Manager.
• Participates in recruitment and selection of new team members.
• Coordinates with HR on corrective action, progressive discipline and career advancement.
• Investigates event reports and provides feedback to leadership and teams.
• Oversees unit schedules to ensure proper staff mix for patient care.
• Maintains patient flow and intervenes to achieve outcomes.
• Leads nurse leader rounds and quality improvement initiatives.
• Ensures patient and family experience is upheld and service recovery is provided.

Skills

Leadership

Communication

Teamwork

HR management

Clinical practice knowledge

Quality improvement

Education

Bachelor in Nursing Degree (BSN)

BSN with graduate degree in business or health-related field

Masters in Nursing (MSN) / DNP

Job description

Position Summary

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

About Orlando Health Melbourne Hospital

Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care. We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission’s Gold Seal of Approval® distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry® for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients.

WHY ORLANDO HEALTH?

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (Starting On Day One)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Employee-centric

Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare.

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Section 1557 Non-Discrimination

The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.

Responsibilities

What you will do

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care.
• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Leadership * Expresses ideas clearly and effectively in verbal and written communication to team members and groups. * Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff. * Implements strategies that promote education, health, and safety. * Fosters diversity, equity, and inclusion. * Demonstrates collaborative and collegial relationship skills, engages staff in decision-making, and exhibits effective conflict resolution skills. * Role models professional behaviors and serves as a mentor to coach team members and colleagues. * Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.
• Human Resource Management * Manages various human resources functions including recruitment/selection process, retention, supervision, coaching and productivity. * Assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team member assessments. * Ensures compliance with certifications, licenses, and required education for team members. * Influences team members to enhance their abilities and promote professional development.
• Appropriate Clinical Practice Knowledge * Performance supports the Professional Practice Model values – clinical excellence and caring practice. * Superior clinical and critical thinking skills for assigned unit/department.
• Performance/Quality Improvement * Monitors compliance and outcomes to identify issues and trends and leads the team on process/quality improvement initiatives. * Ensures practice changes are evidence-based, promote high-quality nursing practice, and are consistent with research, organization, and national standards.
• Financial Management * Manages time and resources efficiently to maximize unit/department productivity. * Promotes cost effective management of equipment and supplies.
• Personal and Professional Accountability * Participates in activities that promote personal and professional growth and development. * Maintains active membership in a professional organization. * Upholds ethical standards of practice.

Qualifications

Qualifications

• Bachelor in Nursing Degree (BSN). Required or
• Bachelor in Nursing (BSN) with Graduate degree in Business or health-related field preferred. Preferred or
• Masters in Nursing (MSN), Doctor of Nursing Practice (DNP). Preferred
• 2 Years as a Registered Nurse in an acute setting. Required
• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). Required and
• Maintain current Basic Life Support (BLS) certification. Required and
• May require one or more of the following certifications based on the assigned patient population: * Advanced Cardiovascular Life Support (ACLS) * Pediatric Advanced Life Support (PALS) * Neonatal Resuscitation Program (NRP) Required and
• Trauma Nurse Core Course (TNCC) Required