Assistant Nurse Manager - ICU

Fisher-Titus Medical Center; Norwalk (OH); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition assistance

Paid time off

Job summary

Fisher-Titus Medical Center is seeking an Assistant Nurse Manager (ANM) in Norwalk, Ohio. The ANM will serve as the resource lead within the department for implementation of policies and procedures. This role involves managing staff, ensuring regulatory compliance, and overseeing quality nursing care.

The ideal candidate will have a nursing degree and relevant certifications, along with leadership experience in a clinical setting. Competitive benefits and professional development opportunities are provided.

Qualifications

• Minimum of four years of current clinical nursing experience in a hospital environment.
• Current state licensure in nursing is required.
• Two years of critical care experience preferred.

Responsibilities

• Manage department operations and nurse performance.
• Ensure compliance with policies and regulations.
• Deliver quality nursing and patient care.

Skills

Leadership

Interpersonal skills

Clinical expertise

Emotional Intelligence

Education

Graduate of an accredited school of nursing

BSN or equivalent preferred

Tools

BLS certification

ACLS certification

PALS certification

Job description

Benefits

• Hours of Work – ICU 2nd shift varied shifts
• Shift, Weekend & PRN differential
• Comprehensive benefits package – Medical & Dental coverage, 401K match, paid time off, tuition assistance, and more!

General Summary

The Assistant Nurse Manager (ANM) serves as the administrative resource lead within the department for interpretation and implementation of policies and procedures. The ANM collaborates with the department manager to direct and assist staff in problem resolution and daily department management, sharing responsibility for effective horizontal and vertical communication. The ANM communicates with patients and families as needed and implements and evaluates ongoing service programs to ensure quality nursing and patient care, consistent with Fisher‑Titus' mission, vision, and values.

Education, Licensure, Registration And Experience

• Graduate of an accredited school of nursing
• BSN or equivalent preferred

Management Experience Preferred

• Minimum of four years of current clinical nursing experience in a hospital environment where leadership, interpersonal skills, clinical expertise, and professional creativity have been demonstrated.
• Current state licensure in nursing
• BLS certification required
• ACLS certification required
• PALS certification preferred

Essential Functions

• Two years of critical care experience preferred
• Defines standards of department nursing care utilizing evidence‑based practices and develops processes to measure and ensure consistent compliance.
• Manages compliance with regulatory, accrediting, and hospital policy for patient services, environment, and personnel safety.
• Oversees performance improvement program that consistently monitors and evaluates critical aspects of care.
• Accurately identifies real or potential problems affecting service and implements solutions with follow‑through.
• Actively participates in service, departmental, and hospital‑wide committees as assigned, providing ongoing communication to those represented.
• Effectively communicates departmental, organization, and industry information to staff.
• Manages human resources to assure quality services and promote positive employee relations.
• Coaches direct reports by providing feedback, giving constructive critique of work, facilitating development of problem‑solving and decision‑making skills, and documents their job performance annually.
• Follows progressive corrective action process in order to maintain productivity and/or performance standards.
• Responsible for operational excellence of the department and ensures that the department delivers quality services in accordance with applicable policies, procedures, and professional standards.
• Responsible for fiscal management of department, assuring proper utilization of organizational resources.
• Attains all agreed to goals and objectives within specified time frames as part of the organization's overall mission.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Attends all required training and educational programs, assesses need for personal growth and development, and takes the initiative in seeking opportunities to meet this need.

Working Conditions

• Stand/Walk – 6-8 hrs
• Sit – 1-2 hrs
• Bend – Up to 1/3 of time
• Squat – up to 1/3 of time
• Climb – up to 1/3 of time
• Reach – Up to 1/3 of time
• Lift – Up to 1/3 of time
• Carry – up to 1/3 of time
• Push – up to 1/3 of time
• Pull – N/A
• Right Hand – Precise Motor Function (Or Fine Manipulation)
• Left Hand – Precise Motor Function (Or Fine Manipulation)
• Right Foot – Gross Motor Function
• Left Foot – Gross Motor Function
• Up to 25 pounds – 1/3 or more of the time

Body Fluid Exposure – Yes

Standards Of Employment

• Attends all mandatory education programs and can describe responsibilities related to general safety and regulatory compliance.
• Appearance is professional, neat, clean, and appropriate for the work environment. Wears proper photo identification badge while on duty.
• Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management.
• Attends monthly staff meetings and participates in monthly rounding process with manager to assure effective and timely two‑way communications.
• Participates in and completes required department‑specific education and training programs and can describe responsibilities related to department safety and specific job‑related hazards.
• Follows safety and security policies including exposure control plans, blood‑borne and airborne pathogens.

Core Requirements

• Supports the mission, vision and CARES values of Fisher‑Titus.
• Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity and well‑being of all patients in a safe, secure environment.
• Supports, cooperates with, and implements specific procedures and programs for:
• Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
• Confidentiality of all data, including patient, employee and operations data.
• Quality Assurance and compliance with all regulatory requirements.
• Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Key Service Behavior – Communicates with Compassion – Every patient, Every time

• Engages in active listening skills
• Utilizes the AIDET communication tool
• Uses key words at key times
• Utilizes HEART service recovery techniques

Key Service Behavior – Demonstrates Service Etiquette – Every patient, Every time

• Smiles and greets patients using the 10/5 rule
• Demonstrates a calm, positive attitude through tone and body language
• Ensures patient privacy and promotes a healing environment
• Adjusts approach to respect the diversity of patients
• Assesses and manages patient's expectations of care

Key Service Behavior – Commitment to Safety – Every patient, Every time

• Follows established safety guidelines to reduce risk of adverse event through early recognition
• Commits to the Culture of Safety; If you see something, say something

Key Service Behavior – Delivering High Quality Care – Every patient, Every time

• Commits to efficient, effective, and purposeful work and delivery of care
• Engages in practices that will continually improve processes

Leadership Competencies

• Emotional Intelligence
• Ability to grow and adapt
• Accountability
• Communication
• Leading and developing others
• Building relationships
• Business acumen and organizational finances (with emphasis on using available analytics, tools, and financial reporting to understand and effectively manage department operations)
• Strategy and implementation
• Managing change