Assistant Nurse Manager, Emergency Deparment

University of Maryland Medical System; Bel Air (MD); On-site; USD 64,747 - 97,175; Full time

Job summary

The University of Maryland Medical System is seeking an Assistant Nurse Manager for the Emergency Department in Bel Air, Maryland. This full-time position requires a Bachelor of Science in Nursing and Maryland RN licensure. The role involves overseeing clinical performance, staff management, and ensuring excellent patient care. Candidates must have at least three years of clinical experience and advanced nursing certification. Compensation ranges from $47 to $70.54 per hour, depending on experience and qualifications.

Qualifications

• 3+ years of clinical experience required.
• Must obtain advanced certification within three years.
• Ability to assess data reflective of patient needs.

Responsibilities

• Manage clinical performance and staffing in the Emergency Department.
• Ensure high-quality, patient-centered care delivery.
• Monitor safety and quality metrics, communicating outcomes.

Skills

Knowledge of patient care standards

Strong communication skills

Critical thinking

Leadership abilities

Education

Bachelor of Science in Nursing

Licensure as a Registered Nurse in Maryland

Advanced certification (NE-BC, CEN, etc.)

ACLS, BLS certifications

Job description

Assistant Nurse Manager, Emergency Department

Full time, rotating, exempt, 7a-330p / 3p-1130p.

Key Responsibilities

• Assumes delegated operational accountability for clinical performance, staffing, quality outcomes, patient experience, and team engagement in partnership with the Nurse Manager. Engages in the delivery of high‑quality, patient‑ and family‑centered care. Participates in rounding, provides real‑time feedback and service recovery, monitors safety and quality metrics, and communicates performance outcomes to team members and providers to drive continuous improvement. Escalates quality, safety and experience concerns as needed and resolves issues as able.
• Accountable for unit‑level performance metrics including quality indicators, safety outcomes, patient experience, workforce engagement, productivity, and throughput. Collaborates with providers, interdisciplinary partners, and unit team members to set goals and improve patient care in conjunction with the leader.
• Utilizes engagement data, turnover trends, and retention metrics to proactively address workforce challenges and develop unit‑based improvement strategies.
• Controls onboarding, orientation, and competency validation for new and existing team members, ensuring readiness and professional growth.
• Develops emerging leaders through mentoring, coaching, and structured succession planning.
• Enforces regulatory standards and supports ongoing compliance efforts. Collaborates with leadership and team members to implement and sustain processes that promote survey readiness and adherence to accreditation and regulatory requirements.
• Monitors staffing plans, productivity, overtime utilization, and supply expense trends; collaborates with the Nurse Manager to meet budgetary targets while maintaining safe care delivery. Fosters a healthy, inclusive work environment. Supports retention initiatives, valuing diversity and encouraging innovation. Builds relationships, promotes open communication and creates a culture that supports collaboration, creativity, and continuous improvement. Provides coaching and feedback, addresses performance issues and supports peer review processes.
• Promotes shared governance and team member involvement in decision‑making and unit operations.
• Supports innovation and evidence‑based practice by staying current with healthcare delivery advancements. Incorporates research findings into clinical practice, disseminates relevant literature, and champions team member‑generated innovations and multidisciplinary research at the unit level.
• Maintains individual clinical competency to support direct patient care when needed and role‑model best practices.
• Translates organizational goals and values into unit‑level strategies, aligning team efforts with the organization’s mission and vision. Implements principles of a High Reliability Organization and performance improvement strategies, using data to guide change, mentor team members, and improve outcomes. Demonstrates and models High Reliability behaviors including:
• Preoccupation with failure
• Deference to expertise
• Sensitivity to operations
• Reluctance to simplify
• Commitment to resilience
• Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. Takes action to correct observed risks to patient and team member safety. Reports adverse events and near misses to appropriate management authority. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Escalates safety concerns expediently when necessary and shares learning from safety concerns and events.
• Performs all other related duties as assigned.

Education & Experience – Required

• Bachelor of Science in Nursing required. If bachelor’s degree is not in nursing, graduate degree must be in nursing.
• Licensure as a Registered Nurse in the State of Maryland or eligibility for licensure due to compact state agreements outlined through the Maryland Board of Nursing.
• Three (3) years of previous clinical experience required.
• Advanced certification (e.g., NE‑BC, CEN, PCCN, etc.) required. Incumbents must obtain advanced certification within three (3) years of assuming the position.
• ACLS, BLS and/or other certifications to match patient populations served.

Education & Experience – Preferred

• Master’s degree

Knowledge, Skills, & Abilities

• Knowledge and skills necessary to provide care appropriate to the patient population(s) served.
• Knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population‑specific and age‑specific needs.
• Strong verbal and written communication skills.
• Demonstrated effectiveness as a group leader and participant.
• Ability to collaborate with multiple members of the health care and administrative leadership team.
• Ability to think critically, develop conceptual designs for clinical services and plans and organize successful projects.

Compensation

• Pay Range: $47–$70.54
• Other Compensation (if applicable): Review the 2025–2026 UMMS Benefits Guide

All your information will be kept confidential according to EEO guidelines.