Assistant Nurse Manager

careers-centralhealth; United States; On-site; USD 95,400 - 116,600; Full time

Job summary

Central Health is seeking an Assistant Nurse Manager to oversee clinical patient care and support staff education and onboarding. The role collaborates with the Nurse Manager on population health management using data to improve care workflows and outcomes, while ensuring adherence to Texas nursing regulations.

The position requires an RN licensed in Texas, with two years of supervisory healthcare experience and familiarity with Epic.

Qualifications

• RN licensure in Texas required.
• Two years of supervisory experience in healthcare.
• Knowledge of Joint Commission, HIPAA, and Quadruple Aim.
• Experience with Epic preferred.

Responsibilities

• Collaborate with the patient care team to optimize outcomes.
• Perform Nurse Manager duties in NM's absence.
• Supervise staff and manage timecards, onboarding, and coaching.
• Infection control, regulatory compliance, and quality oversight.
• Coordinate vaccines and support care delivery per protocols.
• Support providers with timely patient flow and triage.

Skills

Relationship building

Nursing knowledge

Problem solving

Verbal & written communication

Attention to detail

MS Office & EHR (Epic)

Education

RN license in TX

BSN preferred

Tools

Epic

Job description

The Assistant Nurse Manager is responsible for the performance and oversight of clinical patient care for nursing and medical assistants. The Assistant Nurse Manager works in collaboration with the Nurse Manager for the population health management of clinic patient panel using data to improve clinical care workflows that lead to improvement of the quality of patient care and enhance cost effectiveness. The Assistant Nurse Manager will also support staff education, onboarding, and training of new hires. The Assistant Nurse Manager is a member of the management team and may be assigned clinical responsibility for one or more units. The RN practices professional nursing as defined by the Texas Board of Nursing, Texas Nurse Practice Act and by adhering to organizational policies, procedures, and guidelines. Our nurses are committed to providing a collaborative environment to provide the safest and highest quality of care for our patients. Our Leaders model a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and positive clinical outcomes.

Salary: starting at 106K

Responsibilities

• Collaborates with the patient’s care team including primary care team, specialists, home care, hospital team, and any others involved with the patient’s care to optimize clinical outcomes.
• Performs Nurse Manager (NM) duties in absence of NM.
• Supervises assigned staff, including but not limited to establishing work assignments and priorities in relationship to nursing services available, weekly review and adjustment of timecard, weekly review of time off requests, input for performance evaluations, monitoring orientation of new hires, and coaching and counseling staff in conjunction with NMO and HR.
• Monitors health center equipment needs, infection control standards, CLIA and Radiology regulations, compliance with Standing Delegation Orders, and emergency protocols.
• Monitors compliance with standards of care for on-site treatments and procedures, administration of medications, as well as timely and quality clinical workflows.
• Enhances the patient experience by addressing and resolving patient issues in a timely manner.
• Ensures that daily patient care (unit) huddles are being conducted.
• Responsible for approving payroll, time off requests, administering performance evaluations in collaboration with the Nurse Manager, training, and orientation of new hires, and coaching and counseling staff.
• Completes daily/weekly quality assurance checklists to include delegation of tasks as appropriate to staff (Rider report, class D, McKesson, CLIA, AED, equipment checks, etc.).
• Ensures all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards, and Central Health Standard Operating Procedures, Policies and Procedures.
• Ensures all applicable vaccine policies are being followed. May serve as Vaccine Coordinator or back up Coordinator.
• Supports Provider teams by assisting with in-basket management, refilling medications, rooming, dismissing and triaging patients in a timely manner following established protocols to enhance the patient experience and avoid delays in care.
• Practices AIDET during each patient interaction to enhance the patient experience.
• Participates in the hiring process for new staff members by conducting interviews and making hiring recommendations to the clinical/non-clinical leader.
• Acts as a resource to Medical Assistants and other clinical team members.
• Responds to all clinic codes.
• Adheres to the Texas Board of Nursing and Texas Nurse Practice Act requirements and to other governing agency regulations.
• Assists in the development of departmental protocols, policies, and procedures.
• Participates in continuous quality improvement projects to better serve the patient, family and healthcare system and improve the quality of service provided.
• Maintains awareness of key performance indicators/metrics and coordinates interventions to improve patient outcomes.
• Coordinates and attends staff meetings and education offerings both in person and via teleconference/online as required.
• Supports organizational initiatives to promote and maintain a strong positive workplace culture.
• Serves on committees as assigned.
• Performs other duties as assigned.

Knowledge/Skills/Abilities

• High level of skill at building relationships and providing excellent customer and patient care.
• High degree of knowledge and competency in the practice of nursing and documentation requirements.
• High level of problem-solving skills to better serve patients and staff.
• Excellent verbal and written communication skills required.
• Strong attention to detail and accuracy.
• Strong commitment to quality, efficiency, and effectiveness.
• Strong application of Microsoft office and electronic health records.

People Management/Department Management/BusinessUnit Management

• Supports nursing leadership with execution of initiatives, goals, programs, and complex organizational change efforts.
• Develops communication processes to support quality of care and patient experience.
• Ability to participate in the clinical triad to formulate interventions across multi-disciplinary departments to support standard care and compliance with regulatory standards, and all local, state, and federal regulations.
• Ability to develop and manage professional relationships in a complex healthcare environment.

Qualifications

Minimum Education

Graduation from an accredited school of nursing

Preferred Education

Bachelor of Science in Nursing (BSN) preferred

Minimum Experience

• Two years supervisory experience working in a healthcare environment.
• Demonstrated knowledge of Joint Commission standards, HIPAA regulations, and the Quadruple Aim.

Preferred Experience

• One year experience in an ambulatory clinic setting with Specialty services.
• One year nursing experience in the care of Cardiology, GI, Nephrology, Pulmonology, Podiatry, or Neurology patients in an ambulatory clinic and/or hospital setting.
• Able to recognize cardiac rhythms and/or cardiac diagnostic testing experience.
• Ability to start and maintain intravenous (IV) infusions.
• Knowledge leading teams with patient care coordination, clinical workflow development, and nursing triage.
• Experience with Epic.

Required Certifications/License

• Unrestricted Registered Nurse License in the State of Texas (must be maintained to avoid suspension of work).
• Basic Life Support (BLS) – Obtained through approved American Heart Association or Red Cross.

Required Courses/Completions

• Basic Life Support (BLS) – Obtained through approved American Heart Association or Red Cross.