Assistant Neighborhood Sales Manager

OSTTRA Group; Florence (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance and disability cover

401(k) with employer match

Paid parental leave (3 weeks)

Tuition and certification assistance

Paid time off (vacation) after tenure

Company discounts on homes and partner

Job summary

Stanley Martin Homes in Reston, VA is seeking an Assistant Neighborhood Sales Manager to support the Neighborhood Sales Manager in day-to-day sales activities. You will greet prospects, guide home selections, and ensure accurate marketing collateral and listings.

You will interact with customers on loan information, coordinate events, and help achieve neighborhood sales goals while delivering exceptional service. This role requires willingness to work evenings and weekends.

Qualifications

• Must have strong customer service and relationship-building skills.
• Must be able to listen actively and respond professionally to customers.
• Detail-oriented with ability to review marketing materials and contracts.
• Able to learn new technology quickly and use multiple software systems.
• Willing to work until 6pm and on weekends.
• Proficient in MS Office and related software.

Responsibilities

• Greet prospects and appointments and help set up the sales office.
• Show available homes and understand buyer needs to guide their search.
• Prepare and stock brochures; audit marketing materials and the website for accuracy.
• Support NSM and coordinate communications with customers about progress and financing.
• Submit listing information to StanleyMartin.com and MLS as needed.
• Contribute to maintaining a high-quality neighborhood appearance and customer service.

Skills

Customer service

Active listening

Organization

Detail oriented

Critical thinking

Weekend availability

Tools

MS Office

Job description

At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does.

Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first.

Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible.

If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of.

Explore Opportunities Today

A day in the life of an Assistant Neighborhood Sales Manager (ANSM)

Unlike a ‘normal' office job, your day will start between 9-10am in the model home or sales office you have been assigned to. You will be the right hand of the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your typical day will include greeting prospects and appointments when they arrive to the model home, learning what is important to them in their home search showing available homes. You'll help keep everything in order putting together and stocking brochure material, and auditing the sales and marketing materials, including the website, to make sure all details are accurate. You will also be involved in making sure homebuyers have what they need throughout the buying process. This means that each week you will be talking with customers to answer any questions regarding their home progress, loan information and more. You will interact with corporate marketing to announce upcoming events and happenings at your neighborhood to prospective homebuyers and submit listing information for homes on both StanleyMartin.com and the MLS. At the end of the day, you are an essential part of making sure your neighborhood looks great and that you are providing high quality customer service while helping to achieve the neighborhood sales goal.

Technical Tools Used Daily

• Salesforce
• DXC Homebuilder One (HB1)
• Microsoft Office Suite

What is Stanley Martin looking for in an ANSM? The ideal ANSM candidate is eager to learn everything it takes to be a Neighborhood Sales Manager and will be excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision and values of the company. A result driven nature, as well as excellent customer service and relationship building skills are critical to the success of this position.

Must Haves

• Motivated by friendly competition and the drive to hit sales goals
• Exudes active listening, confidence, and respect when communicating with others
• Has used a customer service approach in previous work
• Excited and eager to learn new technology quickly
• Detail oriented to effectively review marketing material and sales contracts
• Ability to stay organized to track prospect outreach, and sales needs
• Ability to think critically about any given situation
• Ability to work until 6pm and on weekends
• Proficient in various software systems; including MS Office

What's In It For Me

• Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
• Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
• Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care
• 12 weeks of paid maternity leave through our Short-Term Disability Plan
• Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
• Continue your education with tuition and certification reimbursement
• Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave
• Protect yourself from identity theft or travel mishaps with our no-cost coverage
• Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
• Get access to your paycheck early with an advanced pay option through Dayforce Wallet
• Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more

Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by Builder Magazine, Stanley Martin Homes is driven to deliver on its mission to “design and build homes people love at a price they can afford.”

At Stanley Martin Homes, you're not just joining a company—you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams.