Assistant Manager Wrentham Premium Outlet

Ann-Taylor-04806202; Wrentham (MA); On-site; USD 26,174 - 32,718; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Employee discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

Ann Taylor in Wrentham, MA is seeking an Assistant Manager to support the customer experience and drive a strong store culture. You will lead on the sales floor and model the brand's behaviors to engage customers.

You will inspire and coach associates, foster an inclusive environment, leverage technology for omnichannel shopping, and assist the Store Manager with recruiting, hiring, and development. The role offers opportunities for bonuses, benefits, and advancement.

Qualifications

• 1+ year retail management experience preferred.
• Strong customer-service orientation and hospitality mindset.
• Ability to lead by example on the sales floor and role-model brand behaviors.
• Good communication and interpersonal skills with customers and teammates.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model the brand's behaviours to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviours to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Leadership

Sales floor

Job description

About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?About the roleAs Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.The impact you can haveIn this role, you'll have the opportunity to:Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.Create an inclusive store environment for associates where everyone feels welcome and engaged.Use technology to provide customers with a seamless omnichannel shopping experience.Support the Store Manager in recruiting, hiring, and developing talent.Use tools and reporting to drive operational excellence and financial discipline.Build productive relationships by listening, sharing ideas, and supporting the team.You'll bring to the role1+ year retail management experience (preferred)Brings a hospitality mindset when connecting with customers and associatesTechnology proficient and ability to operate a point-of-sale systemStrong business acumen and ability to implement action plans to drive resultsTakes initiative in making thoughtful decisionsBenefitsMedical, dental, and vision insurance401(k) planPaid time off & holidaysOpportunities for monthly bonusesMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 2257 - Wrentham Premium - ANN-Wrentham, MA 02093Position Type:Regular/Full timePay Range:$19.00 - $23.75 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.