Assistant Manager - Woodbury Common Premium Outlets, Hollister

Abercrombie & Fitch Spain, SL; Central Valley (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Assistance Program

Parental Leave

401(k) Match

Training & Development

Career Advancement

Global team

Job summary

Abercrombie & Fitch Co. in the United States seeks an Assistant Manager who blends business strategy with daily operations and people leadership. You drive sales, oversee opening and closing routines, and ensure best-in-class customer service.

You will recruit, train, and develop staff, present knowledge of products, manage floor sets and visuals, analyze reports for decisions, and protect store assets. This promote-from-within role offers growth toward future store leadership.

Qualifications

• Open/close routines and daily store operations.
• Supervise salesfloor and stockroom; ensure outstanding customer service.
• Staffing, scheduling, and payroll management duties.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect assets and inventory control.
• Operate POS systems and fulfill OMNI Channel orders.
• Represent the brand and culture.

Responsibilities

• Open/close routines and daily store operations.
• Supervise salesfloor and stockroom; ensure outstanding customer service.
• Staffing, scheduling, and payroll management duties.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect assets and inventory control.
• Operate POS systems and fulfill OMNI Channel orders.
• Represent the brand and culture.

Skills

Customer focus

Communication

Team leadership

Coaching

Initiative

Detail oriented

Education

Bachelor's degree

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

The starting rate for this position is $24.00 per hour. (i.e., the recruiting pay range for this position is $24.00-$24.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.