Assistant Manager - Westgate Mall, Hollister

A&F Stores, Inc.; Westgate (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental & vision insurance

Life & disability insurance

Associate assistance program

Parental & adoption leave

401(k) with company match

Training & development opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, and people leadership in our Westgate, SC store.

You will drive sales, ensure outstanding customer service, and manage daily store activities, including opening/closing routines and omni-channel fulfillment. The role requires a customer-focused mindset, fashion knowledge, and the ability to coach a team while handling multiple tasks in a fast-paced retail environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and a passion for fashion trends.
• Drive to achieve results with a strong work ethic and accountability.
• Strong communication and interpersonal skills; able to coach others and build teams.
• Take initiative, demonstrate confidence, and manage multiple tasks in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom to ensure excellent customer service and smooth operations.
• Conduct staffing, scheduling, and payroll tasks.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and manage inventory control.
• Operate register/point of sale systems.
• Fulfill omni-channel orders.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Fashion knowledge

Results oriented

Communication

Team building

Initiative & confidence

Multi-tasking

Attention to detail

Proactive thinking

Education

Bachelor’s degree

1 year supervisory experience

Job description

Assistant Manager

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The primary focus is on driving sales results through analytical insight, delivering best‑in‑class customer service, and leading daily store operations.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Merchandise Discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia and the Middle East, as well as on e‑commerce sites.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.