Assistant Manager - WEST COVINA, CA (WEST COVINA)

R552US Shoe Palace Corporation; West Covina (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Team-based culture

Job summary

Shoe Palace is seeking an Assistant Manager in California to lead a front-line team and ensure an outstanding customer experience. You will support daily store operations, coach staff, and stay current with product knowledge in a fast-paced retail setting.

Strong leadership, 4 years of customer service experience, and open weekend availability are required. The role offers a flexible schedule and opportunities for growth within one of the nation’s trusted athletic footwear retailers.

Qualifications

• Experience in retail or customer service is required.
• 4 years experience in customer service.
• Preferred 1 year in management.

Responsibilities

• Assist the manager to run store operations at a high level.
• Take ownership and manage the location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive the best possible experience.
• Learn and maintain up-to-date product knowledge.
• Keep the store clean, neat, and organized.

Skills

Leadership

Customer service

Communication

Motivation

Team building

Job description

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES?

The Role Are you a natural leader? Do you like to help others be successful? The role of an AM is primarily based on leading your team to a successful day. You are on the front line ensuring every customer receives the best customer experience possible. Come grow with us!

Responsibilities

• Assist the manager in making sure your store operates at a high level
• Take ownership while managing location
• Evaluate employee performance and help coach to improve
• Make sure customers are always receiving the ultimate experience
• Learn and maintain up-to-date product knowledge
• Keep a clean, neat, and organized store

About you

• 18+ years old
• Must have OPEN AVAILABILITY DURING THE WEEKENDS
• Previous experience in retail, customer service, or other related fields
• Be a dynamic and outgoing individual with leadership skills
• Must be driven!
• Does talking to everyone just come naturally?
• Awesome!
• It would be great but not completely necessary to have...
• Experience in selling Athletic Shoes a plus.
• Experience working with a growing company

What we bring to the table

• Flexible schedule
• You like discounts? We got you!
• Growth!
• Exciting work environment
• Retail is not dead… come and see it!
• Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States.

What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site — shoepalace.com. At Shoe Palace, we all roll up our sleeves to pitch in and do whatever it takes to stay on top. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations.

Qualifications

• Enthusiastic: Shows intense and eager enjoyment and interest
• Loyal: Shows firm and constant support to a cause
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience Required 4 years: Customer Service

Preferred 1 year: Management

Preferred 3 years: Cashier

Compensation: Assistant Manager pay range: $21.00 - $21.00 per hour.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Shoe Palace has been a trusted name in athletic footwear and apparel since 1993. What started as a small family business has grown into a nationwide brand with a strong in-store and online presence. Our success comes from a commitment to premium products, exceptional service, and a deep passion for sneaker culture. More than just a retailer, we value community, giving back through various initiatives that make a lasting impact. At Shoe Palace, we foster a team-oriented environment where individuals can grow, thrive, and contribute to something bigger.