Assistant Manager, Wastewater

whitewater; Boston (MA); On-site; USD 75,000 - 105,000; Full time

Job summary

WhiteWater in the northeast provides wastewater operations and maintenance services and seeks an Assistant Manager, Wastewater who will coordinate field activities, assist with planning, scheduling, documentation, and reporting to ensure safe, reliable, and compliant system performance.

This role supports the Manager, Wastewater and supervises field personnel, with requirements including a relevant degree, MassDEP Grade 2 license (or six-month approval), and strong communication.

Qualifications

• 2-year or 4-year degree in wastewater, environmental, regulatory, or scientific field preferred, with supervisory experience.
• Massachusetts Wastewater Grade 2 License or ability to obtain within six months (company assisted).
• Strong communication with clients, field personnel, and management.
• Advanced proficiency with Microsoft Office and collaboration tools.

Responsibilities

• Uphold safety policies and code of conduct.
• Ensure regulatory and OSHA/EPA/DEP compliance across wastewater operations.
• Support planning, scheduling, and oversight of treatment, collection, and distribution systems.
• Coordinate daily activities of operations, maintenance personnel, and contractors.
• Monitor performance, identify risks, and support corrective actions.
• Maintain documentation, reports, and records.
• Process and track work orders, purchase orders, service requests, and contracts.
• Assist with data analysis, reporting, repairs, startups/shutdowns, and minor capital projects.
• Provide supervisory support to field personnel as needed.

Skills

Interpersonal skills

Organizational skills

Leadership

Regulatory compliance

Microsoft Office

Team coordination

Education

Wastewater/environmental degree

Massachusetts Wastewater Grade 2 License

Tools

Excel

Word

Outlook

Teams

Job description

Position Summary:

The Assistant Manager, Wastewater supports the delivery of wastewater operations and maintenance services by assisting with day-to-day coordination, oversight, and supervision of field activities across assigned client sites. Working in partnership with the Manager, Wastewater assists with planning, scheduling, documentation, and reporting to support safe, reliable, and compliant system performance, and provides supervisory support to field personnel as needed to ensure continuity of operations and service delivery.

Essential Functions/Position Responsibilities:

• Uphold and support Company Safety Policies and the Company Code of Conduct.
• Comply with applicable state and federal environmental and regulatory requirements, including those issued by the Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Environmental Protection (DEP), and other applicable regulatory authorities governing wastewater operations and maintenance services.
• Support the planning, scheduling, and oversight of wastewater treatment, collection, and distribution system operations.
• Coordinate daily activities of operations, maintenance personnel, and contractors to ensure safe, reliable, and compliant service delivery.
• Monitor system performance, identify operational risks and compliance concerns, and support corrective actions and continuous improvement initiatives.
• Maintain operational, maintenance, and regulatory documentation, reports, and records.
• Process and track approved administrative and operational activities, including work orders, purchase orders, service requests, and contracts.
• Support data analysis, reporting, system repairs, startups/shutdowns, and minor capital projects in coordination with internal teams and external service providers.
• Perform other operational and administrative support duties as assigned.

Supervisory Responsibilities:

• Provide supervisory assistance to field personnel in Manager absence.

Hiring Requirements:

• 2-year or 4-year degree in relevant wastewater, environmental, regulatory, or scientific field preferred, and minimum 2 years of related supervisory experience supporting projects, compliance activities, field operations or service delivery in a regulated environment -or- combination of primary and technical education and minimum 4 years of related experience.
• Hold a Massachusetts Wastewater Grade 2 License issued by the Massachusetts Department of Environmental Protection (MassDEP), or ability to obtain required licensure within six (6) months (company assisted).
• Demonstrated ability to communicate effectively with clients, field personnel, and management, requiring strong interpersonal, organizational, and professional communication skills.
• Advanced proficiency with Microsoft Office and related business software, including Excel, Word, Outlook, and Teams (or similar collaboration tools), consistent with reporting, documentation, and operational coordination responsibilities.
• Ability to lead, prioritize, and coordinate multiple operational tasks and workstreams while supporting field staff and management in a fast-paced, regulated environment.
• Demonstrated leadership skills with the ability to support supervisory responsibilities, exercise sound judgment, and manage multiple priorities concurrently.
• OSHA-10 Certification (company-supported if not current), DOT Medical Card (assistance provided), valid unrestricted U.S. driver's license and ability to travel to job sites, successful drug screen, background check, and motor vehicle record (MVR) review per federal/state requirements.

For more than 40 years, WhiteWater has been managing, operating, and maintaining municipal and private water and wastewater facilities throughout the northeast with pride and professionalism. We are a subsidiary of R.H. White, an award-winning construction services and solutions company, that has been in business since 1923.

WhiteWater was named 2019 Utility of the Year by the New England Water Works Association and is passionately focused on safely performing great work with our people for our clients. Help us fulfill our mission of protecting public health and (the environment) our most precious natural resource - water.

WhiteWater is an Equal Employment Opportunity Employer, we encourage all qualified applicants from all backgrounds to apply.