Assistant Manager, US Physical Security

Scotiabank; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible benefit programs

Inclusive, diverse workplace

Job summary

Scotiabank seeks an Assistant Manager, US Physical Security in Dallas to oversee daily security operations, supervise personnel, and coordinate with facilities, compliance, and vendors. You’ll manage access control, CCTV, alarms, and incident response while maintaining thorough security records and policies.

The role requires 3–5 years in physical security or related fields with strong communication skills and a focus on compliant, customer-focused security operations.

Qualifications

• 3–5 years of experience in physical security operations or related environment.
• Knowledge of access control, CCTV, alarms, security control room operations, visitor management and incident reporting.
• Experience directing security personnel, contractors, or operational teams.
• Strong written and verbal communication for clear incident reports and stakeholder updates.

Responsibilities

• Oversee daily physical security operations for the Dallas office and surrounding sites.
• Direct security personnel including scheduling, post coverage, licensing, and training.
• Manage access control, CCTV, alarms, and security equipment, ensuring proper operation and escalation.
• Coordinate incident response and communicate with internal stakeholders.
• Maintain security records, post orders, manuals, and compliance documentation.
• Monitor security trends and coordinate with law enforcement as needed.
• Prepare security reports, updates, and performance indicators for governance.
• Collaborate with Facilities, Enterprise Security, Compliance, and vendors to ensure safe operations.
• Support security vendor oversight, including service coordination and issue follow-up.
• Assist with emergency drills and incident coordination.
• Identify gaps and drive process improvements to strengthen controls.
• Promote a professional, compliant security culture and readiness to respond.

Skills

Security operations

Access control

CCTV systems

Incident response

Security supervision

Reports & documentation

Vendor coordination

Emergency preparedness

Multi-site security

Tools

Security systems

Job description

Title: Assistant Manager, US Physical Security

Requisition ID: 276628

Salary Range: -

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Assistant Manager, U.S. Physical Security, Dallas Office is responsible for supporting the oversight and execution of physical security operations for the Dallas office and surrounding sites. This role helps ensure a safe, secure, and compliant workplace by managing day-to-day security activities, supervising security personnel, supporting access control and incident response processes, maintaining operational procedures, and coordinating with internal partners, external vendors, and local law enforcement as needed.

What You'll Do

• Support the daily management of physical security operations for the Dallas office and designated surrounding sites, ensuring activities are conducted in accordance with internal policies, procedures, and regulatory expectations.
• Provide day-to-day direction and oversight to security personnel, including scheduling, post coverage, licensing, training, and adherence to established security procedures.
• Oversee the security control room, access control system, CCTV, alarms, radios, keys, and related security equipment to ensure proper operation, maintenance, and timely issue escalation.
• Coordinate incident response activities, including initial assessment, escalation, documentation, follow-up, and communication with appropriate internal stakeholders.
• Maintain accurate security records, reports, post orders, manuals, operational files, and compliance documentation specific to the Dallas office.
• Monitor security trends, upcoming events, and potential local issues that may affect employees or business operations through coordination with law enforcement and peer security contacts.
• Prepare and review security reports, operational updates, compliance materials, and performance indicators to support effective governance and oversight.
• Partner with Facilities, Enterprise Security, Compliance, Business Risk Management, vendors, and business line stakeholders to support safe, secure, and consistent operations.
• Support security vendor oversight, including service coordination, issue escalation, invoice review, and follow-up on operational deficiencies.
• Support emergency preparedness and response activities, including drills, communication procedures, local event monitoring, and incident coordination.
• Identify operational gaps, recommend process improvements, and assist with implementation of corrective actions to strengthen physical security controls.
• Promote a professional, customer-focused, and compliant security culture while maintaining readiness to respond to security matters as needed.

What You'll Bring

• Minimum of 3 to 5 years of experience in physical security operations, corporate security, security supervision, law enforcement, or a related operational security environment.
• Working knowledge of access control, CCTV, alarm monitoring, security control room operations, visitor management, incident reporting, and emergency response procedures.
• Experience providing direction to security personnel, contracted service providers, vendors, or operational teams.
• Strong written and verbal communication skills, with the ability to prepare clear reports, document incidents accurately, and communicate effectively with internal and external stakeholders.
• Ability to manage multiple priorities, respond to time-sensitive security matters, exercise sound judgment, and remain organized under pressure.
• Strong attention to detail with the ability to maintain accurate logs, records, reports, compliance materials, and operational documentation.
• Proficiency with Microsoft Office applications and familiarity with security systems, facilities platforms, or reporting tools.
• Ability to support a 24-hour, year-round security operation and remain available for escalation or response when needed.
• Prior experience in a corporate, financial services, or regulated business environment.
• Experience coordinating with vendors, facilities teams, compliance teams, and business line leadership.
• Familiarity with security compliance reporting, risk indicators, audit support, and corrective action tracking.
• Experience supporting multi-site security operations.

Interested?

If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. #Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.