Assistant Manager Trainee - Full-time

Big 5 Sporting Goods Corporation; Mesa (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k/Profit Sharing

Paid Time Off

Vacation

Education Assistance

Employee Merchandise Discount

Life Insurance

Ticket Discounts to Attractions/Events

Pet Insurance

Credit Union Membership

Job summary

Big 5 Sporting Goods Corporation in Mesa, AZ is seeking a Management Trainee to learn store leadership while delivering exceptional customer service in a fast-paced retail environment. You will participate in a structured training program designed to prepare you for promotion to higher management within 6–18 months, with hands-on duties across departments.

The role emphasizes driving sales, merchandising, staff supervision, and adherence to company policies while gaining broad exposure to store

Qualifications

• Customer service ability demonstrated in a retail setting.
• Strong communication and interpersonal skills.
• Detail-oriented and reliable with good organizational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service and assist customers throughout the store.
• Drive sales and respond to customer inquiries.
• Direct oversight of store operations and merchandising programs.
• Train newly hired associates and supervise sales staff.
• Maintain a clean, organized, and fully stocked sales floor.
• Support opening/closing procedures and loss prevention adherence.

Skills

Customer service

Communication

Detail-oriented

Organizational skills

Multitasking

Education

High School diploma/GED

Job description

• Store
• Full-Time
• Requisition #: ASSIS002900

Description

Withnearly 400stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Management Trainee position is the perfect career opportunity forthe sportsand outdoorenthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Manager Trainee gains knowledge and experiencerequiredfor promotion to higher management positions underdirectionof experienced personnel, by performing the following duties personally or through subordinates. When you join Big 5, you will enjoy a fast-paced work environment with opportunities for growth. This entry-level position is purposely designed to be transitory andgenerally lasts6-18 monthsbefore promotion to the next level. A well-defined training program will be provided to help you develop your way into a management position. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

• Provide excellent customer service andassistcustomers throughout the store
• Driving sales
• Answer phone calls and respond to customer inquiries
• Recommend products and suggest add-on sales
• Direct oversight of footwear and advertising programs, and other departments
• Merchandising and complianceofall company policies
• Setting promotional signage
• Checking and retrieving merchandise from stockroom as needed
• Maintain a clean, organized, and fully stocked sales floor
• Assistwith store opening and closing procedures
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies
• Enforcement of all company policies
• Performs or may performadditionalduties as assigned by management and supervision

Position Requirements

• Must be 21 years of age or older
• Strong communicationand interpersonal skills
• Mustpossessbasic organizational and/or applicable math skills
• Detail-oriented and reliable
• Ability to work in a fast-paced environment
• Basic knowledge of sporting goods is a plus
• MustpossessHigh School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may berequired, with or without reasonable accommodation

Dental, Medical, Vision Insurance,Savings and Profit-Sharing Plan-401k/Roth IRA,Paid Personal Time Off, Sick Leave, Vacation,Company-sponsored Education Assistance,Employee Merchandise Discount,Employee Referral Program,Company Paid Life Insurance,Ticket Discounts to Top Attractions and Events,Pet Insurance,KinectaCredit Union Membership

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.