Assistant Manager Trainee - Full-time

Big-5-Sporting-Goods; Klamath Falls (OR); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

401k/Roth IRA savings plan

Paid personal time off

Sick leave

Vacation

Job summary

Big 5 Sporting Goods is seeking a Management Trainee in a full-time, on-site role in the western United States. You will gain leadership experience and participate in a structured training program for promotion to higher management positions.

You will perform duties from customer service and sales to store operations, with a prominent emphasis on customer experience and team development. The program typically lasts 6–18 months with strong growth opportunities.

Qualifications

• Customer service experience or education aligned with retail and sports.
• Strong communication and interpersonal skills.
• Basic math and organizational abilities.
• Ability to thrive in a fast-paced retail setting.

Responsibilities

• Provide excellent customer service and assist customers throughout the store.
• Drive sales and suggest add-on products.
• Answer phone calls and respond to customer inquiries.
• Direct oversight of footwear and advertising programs and other departments.
• Train newly hired associates and supervise sales and cashier staff.

Skills

Customer service

Sales

Communication

Interpersonal skills

Organizational skills

Math basics

Detail-oriented

Fast-paced environment

Education

High School Diploma / GED

Job description

Description

Withnearly 400stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Management Trainee position is the perfect career opportunity forthe sportsand outdoorenthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Manager Trainee gains knowledge and experiencerequiredfor promotion to higher management positions underdirectionof experienced personnel, by performing the following duties personally or through subordinates. When you join Big 5, you will enjoy a fast-paced work environment with opportunities for growth. This entry-level position is purposely designed to be transitory andgenerally lasts6-18 monthsbefore promotion to the next level. A well-defined training program will be provided to help you develop your way into a management position. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

• Provide excellent customer service andassistcustomers throughout the store
• Driving sales
• Answer phone calls and respond to customer inquiries
• Recommend products and suggest add-on sales
• Direct oversight of footwear and advertising programs, and other departments
• Merchandising and complianceofall company policies
• Setting promotional signage
• Checking and retrieving merchandise from stockroom as needed
• Maintain a clean, organized, and fully stocked sales floor
• Assistwith store opening and closing procedures
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies
• Enforcement of all company policies
• Performs or may performadditionalduties as assigned by management and supervision

Position Requirements

• Must be 21 years of age or older
• Strong communicationand interpersonal skills
• Mustpossessbasic organizational and/or applicable math skills
• Detail-oriented and reliable
• Ability to work in a fast-paced environment
• Basic knowledge of sporting goods is a plus
• MustpossessHigh School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may berequired, with or without reasonable accommodation

• Dental
• Medical
• Vision Insurance
• Savings and Profit-Sharing Plan-401k/Roth IRA
• Paid Personal Time Off
• Sick Leave
• Vacation
• Company-sponsored Education Assistance

• Employee Merchandise Discount
• Employee Referral Program
• Company Paid Life Insurance
• Ticket Discounts to Top Attractions and Events
• Pet Insurance
• KinectaCredit Union Membership

Pay Scale: $14.95 - $15.60 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.