Assistant Manager - Tigermart

Goose Creek Distribution Inc; Greensboro (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Goose Creek Distribution Inc. seeks an Assistant Manager to support the General Manager in running a busy retail store. You will help train hourly associates, manage daily operations, and uphold safety, security, and policy standards.

The role requires leadership, reliability, and the ability to handle schedules, deposits, and inventories. The candidate should demonstrate strong customer service, team motivation, and a proactive approach to problem-solving while ensuring a pleasant shopping

Qualifications

• Proven ability to deliver strong customer service.
• Demonstrated leadership and coaching abilities.
• Motivate and develop hourly team members.
• Adhere to company policies and procedures.
• Demonstrate professionalism and reliability.
• Punctuality and neat appearance at all times.

Responsibilities

• Ensure a pleasant shopping experience and address customer inquiries.
• Oversee day-to-day task assignment and performance of team associates.
• Assist store manager with training and coaching of staff.
• Schedule planning and daily assignment coordination.
• Maintain store safety, cleanliness, and policy compliance.
• Prepare daily deposits and store paperwork as required.
• Conduct periodic inventory and ensure accurate reporting.

Skills

Customer service

Leadership

Team motivation

Policy compliance

Professionalism

Punctuality

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Summary

The Assistant Manager is responsible for supporting the General Manager in the management of the entire store's operations. He or she is also responsible to meet and/or exceed performance goals according to corporate objectives. These objectives include developing and training hourly associates.

Essential Duties and Responsibilities

• Ensures a pleasant shopping experience for all customers, responds to customer complaints or inquiries.
• Assists with supervising the day-to-day task assignment and performance of team associates.
• Assists with the management of all matters relating to associates and the store team - training and coaching.
• Assists with planning and preparing work schedules and coordinates daily assignments and activities of associates.
• Adheres to all city, county, and state regulations including verifying age with a valid I.D. for any age restricted sales.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Processes store invoices on a daily basis.
• Prepares daily deposit.
• Completes daily paperwork and other store reports.
• Conducts periodic store inventories.
• Maintains a clean, well-stocked store appearance at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment in a similar business.
• All duties must be performed in a manner that is free from unlawful harassment.
• The Assistant Manager will be able and willing to perform all duties of a typical store associate.

Requirements

• Possess a positive commitment to customer service.
• Be a leader in following all Company policies and procedures.
• Provides motivation and learning opportunities for fellow team members.
• Assists with effectively implementing solutions to store challenges.
• Displays outstanding work ethics at all times in the areas of honesty, efficiency, professionalism and dependability.
• Displays punctuality and a neat appearance.
• Displays initiative in improving store and personal performance.
• Be knowledgeable of store merchandise including products, pricing and promotions.
• Always demonstrates leadership qualities.
• Must be able to work all shifts including weekends and holidays and will typically work and supervise shifts on an alternating basis with the General Manager.
• Must pass the background check and drug free workplace requirements.
• Must possess a valid drivers license.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• This position requires constant standing, bending, and reaching.
• Ability to perform tasks in all areas of the store which may include exposure to the cold while working in the cooler/freezer and while maintaining the parking lot and exterior of the store's perimeter.

This position is currently accepting applications.