Assistant Manager, Store Operations & Customer Experience

Domino's Pizza; Johnstown (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Domino's in Johnstown, CO is hiring a full-time Store Assistant Manager to oversee daily store operations, manage a team, and ensure excellent customer service. Responsibilities include handling orders, inventory, and cash, while maintaining safety and quality standards.

The role requires strong communication, basic math for cash handling, and the ability to operate equipment and drive deliveries when needed. On-the-job training will focus on customer service orientation and hands-on practice.

Qualifications

• Customer service orientation
• Strong communication skills (verbal and written)
• Basic math for handling cash and change

Responsibilities

• Operate store equipment and manage daily shift duties
• Stock and rotate ingredients from deliveries to storage areas
• Prepare products according to recipes and standards
• Receive orders and process phone/internet orders
• Count inventory and complete paperwork
• Clean equipment and maintain a clean facility

Skills

Customer service orientation

Verbal communication

Written communication

Basic math

Delivery driving

Job description

• Full-time
• Job Category Org: Store Assistant Manager

Job Description

General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility.

General Physical demandsinvolve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squatt, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside.

On the job traininginvolves customer service orientation, interactive computer program, and hands-on practice.

Customer serviceskills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.

Delivery skillsinvolve the ability to safely drive own vehicle, navigate roads/maps, adverse terrain/stairs of delivery sites while carrying products.

Essential skillsinvolve the ability to add/subtract/multiply/divide accurately to make correct monetary change (may use calculator).

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