Assistant Manager - Store

Cavender's; Concord (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Cavender’s in Concord, NC is seeking an Assistant Store Manager to support store leadership and oversee day-to-day operations. In the Store Manager's absence, you will step in on a short-term basis, ensuring consistent performance and customer satisfaction.

You will help supervise associates, train new staff, prepare reports, uphold Cavender’s culture, policies, and procedures, and safeguard assets. The role emphasizes teamwork, sales growth, and maintaining a safe, inviting store environment.

Qualifications

• Ability to comprehend basic instructions.
• Ability to interpret documents.
• Ability to analyze information and write reports.
• Read and understand English.

Responsibilities

• Support Cavender’s Culture and drive Mission, Vision, and Values.
• Assist in the management of the retail store and supervision of store associates.
• Know necessary aspects of store operation and act as Store Manager in his/her absence.
• Assist in the day-to-day operation of the store.
• Assist in the training of new store associates.
• Assist in the preparation of store reports.
• Maintain awareness of safety and security issues and report incidents.
• Understand and implement company policies and procedures.
• Assist in increasing sales and maintaining profits, while controlling expenses.
• Open and close the store as directed.
• Assist in daily check-ups and bank deposits.
• Maintain store image and appearance (staff appearance).
• Review timecard exceptions and approve payroll.
• Assist in shrinkage control and prevention.
• Assist in resolving personnel/customer problems and complaints.
• Assist in other duties in retail apparel/footwear.
• Coach associates on actions needed to meet goals (ADS/UPT/Payroll/Refunds/Turnover).

Skills

Reading comprehension

Document interpretation

Report writing

English literacy

Job description

The Assistant Store Manager assists in the management of the retail facility. The Assistant Store Manager should know the necessary aspects of store operation and act as the Store Manager in their absence, on a short-time basis.

Duties and Responsibilities

• Support the “Cavender’s Culture” and drive our Mission, Vision, and Values
• Assist in the management of the retail store and the supervision of store associates
• Know necessary aspects of store operation and act as the Store Manager in his/her absence
• Assist in the day-to-day operation of the store
• Assist in the training of new store associates
• Assist in the preparation of store reports
• Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager’s absence to the Store Manager promptly
• Understand and implement company policies and procedures
• Assist in the effort to increase sales, maintain profit structure and reduce controllable expenses
• Open and close store as directed
• Assist in performing daily check-ups and making bank deposits
• Assist in the maintenance of interior/exterior store image and appearance (including staff appearance)
• Assist in the maintenance of all records and files
• Review and correct timecard exceptions and missed punches, and approve payroll
• Assist in the practice of shrinkage control through preventative measures and through legal prosecution (when possible) upon catching anyone stealing from the company
• Assist in resolution of personnel/customer problems and complaints
• Assist in all other duties considered usual and customary in the retail apparel/footwear industry
• Assist store manager in all other miscellaneous duties as assigned by supervisors or home office
• Understand all reports generated by the home office and coach all associates the actions needed to ensure compliance to goals (i.e. ADS / UPT’s / Payroll / Refunds / Turnover)

Qualifications and Requirements

• Ability to comprehend basic instructions
• Ability to interpret documents
• Ability to apply abstract principles to a wide range of complex tasks
• Ability to understand the meanings of words and effectively respond
• Ability to analyze information and write reports
• Associate must be able to read English.
• Associate must be able to understand English
• Associate must be able to stay alert during work hours assigned

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.