Assistant Manager (Sr. Buyer)

iiicareer | Interesse International Inc.; West Hartford (CT); On-site; USD 44,000 - 59,000; Full time

Job summary

iiicareer | Interesse International Inc. in West Hartford, CT seeks an Assistant Manager (Sr. Buyer) to lead sourcing and daily operations. The role includes handling escalated customer issues, supervising a small team, and training staff to meet sales goals.

Direct hire, non-exempt with a schedule Monday–Friday, 9:00am–5:00pm. After a 3-month period, hybrid benefits may be offered with department head approval.

Qualifications

• Years of Experience: typically 4+ years, minimum 3 years required.
• Degree requirements: GED or High School Diploma.
• Japanese language: Limited working proficiency.

Responsibilities

• Handle and resolve escalated customer complaints and issues.
• Assist in supervising day-to-day operations and staff; monitor workflow and schedules.
• Train sales staff and implement sales incentives and goals to increase performance.
• Assist in managing staff development; ensure monthly sales quotas are met.
• Ensure internal policies and procedures are adhered to by the team.
• Assist in improving efficiency by proposing procedural improvements.
• Source best suppliers for merchandise purchases.

Skills

Customer handling

Team supervision

Staff training

Education

GED/High School Diploma

Job description

- Position title: Assistant Manager (Sr. Buyer)

- Location: West Hartford, CT *After 3-month period, Hybrid benefits may be offered, as long as the manager of the dept. approves them.

- Hiring Condition / FLSA : Direct Hire, Non-Exempt

- Salary/Hourly : $37.36/hour

- Work hours: Mon through Fri, 9:00am to 5:00pm with 60min lunch break

-Job duties include, but not limited to:

1. General Description of Tasks:

- Handle and resolve escalated customer complaints and issues.

- Assist in overseeing the day-to-day operations and staff; monitor and prioritize workflow and schedules.

- Train sales staff, implement sales incentive programs and goals to increase employee performance.

- Assist in managing the selection, training and development of staff; ensure monthly sales quotas are met.

- Ensure internal policies and procedures are adhered to by the team.

2. Primary Responsibilities and Duties

- Assisting the Manager in improving efficiency in terms of cost and workload by making suggestions to Manager on improvements in procedures used in daily operations.

- Finding the best and most appropriate source for all merchandise purchases - sourcing.

- Handling customers in a professional and efficient manner, especially in circumstances where an order is late, misplaced, or some other problem.

- Determining work priorities on a daily basis, and ensuring that the urgent projects.

- Performs Senior Buyer's duties as necessary to ensure work is completed.

3. Managerial Responsibilities and Duties:

- Number of Employees Supervised: 3

- Highest Level Managed: Individual/Professional Level

- Hire employees: No

- Mentor and advise: Yes

- Assign and evaluate work: No

- Review performance Annually:No

4. Other Responsibilities and Duties

- Performs as back-up to co-worker in his/her absence.

- Performs other duties as assigned by this position's superiors).

- Carries out responsibilities in accordance with the job assignment, job authority and procedures as described in this position's Standard Operation Procedure.

- Knowledge and Skills

- Years of Experience in Field/ Career: Typically 4 years or higher. Minimum 3 years required.

- Degree: GED or High School Diploma

- Japanese Language: Limited working proficiency