Assistant Manager - South Shore Plaza, Hollister

Abercrombie & Fitch Co.; Braintree (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Braintree, Massachusetts, to oversee daily store operations and drive sales results. The role involves managing opening/closing routines, customer service, and staff development. Candidates should have strong leadership skills and a passion for retail. This position offers opportunities for growth within the organization.

Qualifications

• Experience in retail management or supervisory roles.
• Strong leadership skills and ability to develop talent.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom operations.
• Conduct staffing, scheduling, and payroll management.
• Drive sales and ensure excellent customer service.

Skills

Business strategy

Customer service

People management

Sales analysis

Product knowledge

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.