Assistant Manager - Soma

Chico's FAS, Inc.; The Woodlands (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Chico's FAS, Inc. is looking for an Assistant Store Manager in The Woodlands, Texas. This role involves supporting the store manager in managing sales, operations, and human resources functions. The ideal candidate should have at least 3 years of retail or sales management experience and excellent communication skills.

You will oversee scheduling, customer service, and ensure compliance with company policies. A flexible schedule is required, including weekends and holidays.

Qualifications

• Must be 18 years old or older.
• Minimum 3 years prior retail or sales management experience preferred.
• Able to travel to stores throughout the district.

Responsibilities

• Support store manager in managing sales and operations.
• Prepare weekly schedules for proper floor coverage.
• Promote customer service and respond to inquiries.

Skills

Excellent communication skills

Customer service skills

Retail management experience

Ability to operate register

Education

High School diploma or equivalent

Job description

Position Objective: The Assistant Store Manager is primarily responsible for supporting the store manager in managing sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.

Functional Responsibilities

• Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and payroll documentation for accuracy and submits as appropriate.
• Promotes customer service by ensuring associates greet and assist customers; responds to inquiries and complaints in a professional and timely manner.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers.
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps locate/obtain merchandise based on customer needs.
• Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
• Trains associates on visual merchandising techniques to ensure the store is always maintained.
• Monitors associate sales activities and productivity; acknowledges and communicates performance; motivates and trains associates to achieve full potential.
• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures register transactions are completed accurately and in accordance with policy.
• Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
• Facilitates and/or manages general store operations ensuring the store is in working order and adequately maintained to ensure safe and efficient operations.
• Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
• Assists in recruiting, hiring, and developing store associates; interprets key performance indicator reports and delivers coaching; provides feedback to Store Manager for associate performance appraisals and evaluations.
• Other duties as assigned or required.

Competencies

• Culture: Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity: Making sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people‑related dynamics.
• Courage: Stepping up to address difficult issues, saying what needs to be said.

Qualifications

• High School diploma or equivalent.
• Must be 18 years old or older.
• Minimum 3 years prior retail or sales management experience preferred.
• Excellent communication, verbal and written skills.
• Able to travel to stores throughout the district.
• Excellent customer service skills.
• Knowledge of administrative aspects of store operations.
• Ability to operate register, lift and carry 30 pounds, hand/fold merchandise, climb, reach, push/pull.
• Regular attendance is essential to ensure adequate coverage.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.