Assistant Manager - Shops at Mission Viejo

Athleta; Mission Viejo (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase

Job summary

Athleta in Mission Viejo seeks an Assistant Manager to lead store operations and bring our brand to life for customers. You will drive profitable sales growth through customer and product operations, merchandising, and talent development.

You will collaborate with the General Manager to coach Leads, Experts and Brand Associates, building a high-performing team that delivers a best-in-class experience to shoppers.

Qualifications

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to lift up to 30 pounds.
• Ability to travel as required.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Communication

Customer service

Leadership

Education

High school diploma or equivalent

Tools

POS systems

Job description

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What you’ll do

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.


• Recruit, hire and develop highly productive Brand Associate and Expert teams.


• Own assigned area of responsibility.


• Implement action plans to maximize efficiencies and productivity.


• Perform Service Leader duties.


• Ensure consistent execution of standard operating procedures.


• Represent the brand and understand the competition and retail landscape.


• Promote community involvement.


• Leverage omni-channel to deliver a frictionless customer experience.


• Ensure all compliance standards are met.

Who you are

• A current or former retail employee with 1-3 years of retail management experience.


• A high school graduate or equivalent.


• A good communicator with the ability to effectively interact with customers and your team to meet goals.


• Passionate about retail and thrive in a fastpaced environment.


• Driven by metrics to deliver results to meet business goals.


• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.


• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.


• Able to utilize retail technology.


• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.


• Ability to travel as required.

Hourly Range:

$18.80 - $25.40

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Athleta

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.


• One of the most competitive Paid Time Off plans in the industry.*


• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*


• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*


• Employee stock purchase plan.*


• Medical, dental, vision and life insurance.*


• See more of the benefits we offer.


• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.