Assistant Manager - Serramonte Center, Hollister

abercrombie.com; Daly City (CA); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly incentive bonus

Paid time off

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

401(k) savings plan with company match

Training and development

Career advancement opportunities

Descripción de la vacante

Abercrombie & Fitch Co. in Daly City is seeking an Assistant Manager who blends business strategy, operations, creativity and people leadership to drive sales and deliver outstanding customer service.

You will oversee daily store operations, including opening and closing routines, and ensure efficiency in all processes. You will manage staffing and payroll, train non-management staff, demonstrate product knowledge and maintain visual displays while upholding brand standards.

Formación

• Bachelor’s degree or 1+ year supervisory experience in a customer-facing role.
• Strong customer focus and a passion for fashion trends.
• Excellent communication and interpersonal skills.
• Ability to coach and develop team members.

Responsabilidades

• Perform opening and closing routines.
• Supervise salesfloor and stockroom for service and operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point of sale systems.
• Fulfill omni-channel orders and represent the brand.

Conocimientos

Customer service excellence

Sales-driven mindset

Leadership / People management

Communication skills

Brand knowledge / fashion awareness

Educación

Bachelor's degree

Herramientas

POS systems

Scheduling software

Payroll systems

Descripción del empleo

Job Description:

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managersare responsible fordriving sales results by analyzing the business and providing best-in-class customer service. Theyare responsible foroverseeing daily store operationsincluding opening and closing routinesand driving efficiency in all store processes. Assistant managersleveragetheir creativeexpertisethroughfloorsetupdates, stylingrecommendationsand product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With apromotefrom within philosophy, our Assistant managers will build upon their initial foundation andhave the opportunity togrow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.


• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.


• Conduct staffing and scheduling operations and payroll management.


• Train and develop the non-management staff.


• Demonstrate product knowledge and brand awareness, while driving sales.


• Build and maintain visual displays.


• Analyze reporting to inform decision making.


• Protect store assets & perform inventory control.


• Operate Register/Point of Sale systems.


• Fulfill OMNI Channel Orders.


• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.


• Maintain a strong customer focus.


• Knowledge of current fashion trends.


• Drive to achieve resultsand exhibit a strong work ethic.


• Possess strong communication and interpersonal skills.


• Team building and ability to coach others.


• Take initiative and demonstrate confidence.


• Balance multiple tasks while being detail-oriented.


• Engage in applied learning and proactive thinking.


• Ability to show up in a fast-paced and challenging environment

What You’ll Get

• Quarterly Incentive Bonus Program


• Paid Time Off


• Paid Volunteer Day per Year, allowing you to give back to your community


• Merchandise Discount


• Medical, Dental and Vision Insurance Available


• Life and Disability Insurance


• Associate Assistance Program


• Paid Parental and Adoption Leave


• 401(K) Savings Plan with Company Match


• Training and Development


• Opportunities for Career Advancement, we believe in promoting from within


• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $26.00 per hour. (i.e., the recruiting pay range for this position is $26.00-$26.00 per hour). The starting rate and range may be modified in the future.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.