Assistant Manager, Secondary Marketing & Pricing

Redwood Credit Union; Napa (CA); On-site; USD 115,037 - 151,561; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) program with employer match

Competitive PTO and holidays

Job summary

Redwood Credit Union in California is seeking an Assistant Manager for Secondary Marketing & Pricing. You will oversee daily activities, manage external relationships, and support finance operations. The ideal candidate offers extensive mortgage industry knowledge and strong analytical skills, with a minimum of six years of relevant experience.

This full-time position provides a competitive salary range of $115,037 to $151,561 annually based on experience, along with comprehensive benefits and employee perks.

Qualifications

• Minimum of six years in mortgage loan sales or related fields.
• Previous supervisory and Lock Desk experience preferred.
• Advanced proficiency in Excel and financial modeling.

Responsibilities

• Manage day-to-day activities of the Secondary Market team.
• Oversee financial analysis related to loan sale profitability.
• Evaluate and implement effective processes in operations.

Skills

Mortgage industry knowledge

Leadership skills

Analytical skills

Time management

Communication skills

Education

Bachelor’s degree in accounting, finance, or related field

Tools

Excel

Power BI

Database systems

Job description

Redwood Credit Union is seeking an Assistant Manager, Secondary Marketing & Pricing who will plan, supervise, administer, and manage day-to-day activities and functions of the Secondary Market team within the Finance department. Manage various analytic and reporting deliverables for Senior Management and Executives. Participate in the development and maintenance of a Data Management and Business Intelligence Reporting system. This position provides support to the Finance Manager and works closely with the SVP/Accounting & Finance, Chief Financial Officer, and other members of the Executive and Senior Leadership Teams.

The secondary market is the financial market in which residential mortgages and mortgage-related securities are bought and sold. It provides lenders with liquidity to fund mortgage originations and the means to manage interest rate risk and credit risk by removing loans from their balance sheet through sales into the secondary market.

Key Responsibilities

Department Operations

Secondary Market

• Direct loan sale activities with external parties.
• Develop and enhance pricing models and monitor secondary markets for changes that impact daily pricing positions.
• Review and approve rate lock escalations/off sheet pricing approval.
• Manage and organize locked loan pipeline.
• Oversee loan delivery activities.
• Participate in loan rate recommendations and daily LOS rate updates.
• Manage relationships with external parties, including Fannie Mae, and other investors for both conforming and non-conforming mortgages, as well as SBA loan products.
• Coordinate efforts with Mortgage Lending, Marketing, Accounting, and other internal departments.
• Oversee data preparation and leadership for the Fannie Mae and related audits.
• Support the data preparation and submission process for the NCUA 5300 Call Report and the FHLB Collateral Pledge.

Financial Modeling and Reporting

• Oversee financial analysis related to loan sale profitability and other financial sensitivities associated with buy vs. sell decisioning.
• Manage reporting on secondary market and other functions for internal and external parties.
• Manage department’s role in development and ongoing maintenance of a data management system.
• Support interest rate risk management through secondary market activities, reporting, and modeling.

Administration

• Delegate, coordinate, and review work of secondary marketing team members to ensure quality and timely work.
• Evaluate, design, and implement operationally effective processes.
• Responsible for performance management of respective team members.
• Interview applicants and make hiring recommendations.

Other Functions

• Perform other related duties as required.
• Participate in community and RCU-sponsored events.

ABOUT REDWOOD CREDIT UNION (RCU)

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

• 27th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Recognized by Newsweek as one of “America’s Best Credit Unions 2026”
• Awarded a 5-Star Bauer Rating
• Recognized by Newsweek as one of “America’s Greatest Midsize Workplaces 2025”
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.

Minimum Qualification: Knowledge, Skills and Abilities

• Advanced knowledge of mortgage industry lending products, interest rates, secondary market and investor guidelines and requirements.
• Ability to learn and become an expert in product and guideline knowledge.
• Experience with depository financial institution financial modeling, planning, and analysis.
• Experience with depository financial institution financial modeling and forecasting and analysis of line of business profitability is preferred.
• Strong leadership, organization, critical thinking, and problem-solving skills.
• Ability to direct and supervise the work of others.
• Ability to establish and maintain effective working relationships in a diverse environment.
• Ability to lead projects and teams.
• Strong organizational, time management, data review and analytical skills. Ability to effectively prioritize and manage multiple assignments with minimal direction and supervision to ensure that commitments, deadlines, and goals are met.
• Advanced knowledge and proficiency of various software programs including strong database and Excel spreadsheet skills, Word, PowerPoint, and Power BI.
• Ability to perform complex analysis and draw logical conclusions.
• Ability to act independently and confidentially with little or no supervision.
• Ability to effectively communicate verbally and in writing.
• Ability to distinguish and manage confidential information, materials, and conversations.
• Ability to organize workflow efficiently.
• Ability to self-direct personal training needs and utilize available resources.

The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in accounting, finance, or related field, with a minimum of six years of experience with mortgage loan sales and selling systems for facilitation, or in Loan Origination, Underwriting, or Servicing. Previous supervisory experience preferred. Previous Lock Desk experience within a depository financial institution or similar is strongly preferred.

Compensation

Base starting range: $115,037 to $151,561 annually commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Benefits

• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement – Merit increase based on performance
• 401(k) program with employer match
• Time Off – Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!

Physical Requirements

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 25 pounds occasionally.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.

*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.