Assistant Manager - SANTA ANA, CA (SANTA ANA)

R552US Shoe Palace Corporation; Santa Ana (CA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Retail is not dead—come and see it!

Job summary

Shoe Palace is seeking an Assistant Manager to lead a front-line store team and ensure an outstanding customer experience. You will support the manager, coach staff, and maintain product knowledge while keeping a clean, welcoming environment.

The role requires 4+ years in customer service with some management exposure; weekend availability is preferred. We offer a flexible schedule, employee discounts, and opportunities for growth in a fast-paced retail setting.

Qualifications

• Enthusiastic, loyal, innovative, and leadership mindset.
• Self-starter with flexible schedule and goal setting.
• Experience: 4+ years customer service; 1 year management; 3 years cashier.

Responsibilities

• Assist the manager in ensuring the store operates at a high level.
• Take ownership and manage the location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive the ultimate experience.
• Maintain up-to-date product knowledge and a clean store.

Skills

Leadership

Customer service

Management

Retail

Communication

Job description

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES?

The Role

Are you a natural leader? Do you like to help others be successful? The role of an AM is primarily based on leading your team to a successful day. You are on the front line ensuring every customer receives the best customer experience possible. Come grow with us!

Here’s what a day at work may look like…

• Assist the manager in making sure your store operates at a high level
• Take ownership while managing location
• Evaluate employee performance and help coach to improve
• Make sure customers are always receiving the ultimate experience
• Learn and maintain up-to-date product knowledge
• Keep a clean, neat, and organized store

About you…

• 18+ years old
• Must have OPEN AVAILABILITY DURING THE WEEKENDS
• Previous experience in retail, customer service, or other related fields
• Be a dynamic and outgoing individual with leadership skills
• Must be driven!
• Does talking to everyone just come naturally?
• Awesome! It would be great but not completely necessary to have...
• Experience in selling Athletic Shoes a plus.
• Experience working with a growing company

What we bring to the table…

• Flexible schedule
• You like discounts? We got you!
• Growth!
• Exciting work environment
• Retail is not dead… come and see it!

Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site shoepalace.com. At Shoe Palace, we all roll up our sleeves to pitch in and do whatever it takes to stay on top. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations.

Qualifications

Behaviors Preferred Enthusiastic: Shows intense and eager enjoyment and interest Loyal: Shows firm and constant support to a cause Innovative: Consistently introduces new ideas and demonstrates original thinking Leader: Inspires teammates to follow them Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Self-Starter: Inspired to perform without outside help Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Experience Required 4 years: Customer Service Preferred 1 year: Management 3 years: Cashier Compensation: Assistant Manager pay range: $20.00 - $20.00 per hour.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Shoe Palace has been a trusted name in athletic footwear and apparel since 1993. What started as a small family business has grown into a nationwide brand with a strong in-store and online presence. Our success comes from a commitment to premium products, exceptional service, and a deep passion for sneaker culture. More than just a retailer, we value community, giving back through various initiatives that make a lasting impact. At Shoe Palace, we foster a team-oriented environment where individuals can grow, thrive, and contribute to something bigger.