Assistant Manager - SAN JOSE, CA (MOUNT PLEASANT)

Shoe Palace; San Jose (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Job summary

Shoe Palace is seeking an Assistant Manager in San Jose (Mount Pleasant) to lead the store team and deliver exceptional customer service. You will assist the manager, own location operations, coach staff, and keep product knowledge current to drive sales and a premium shopping experience.

The role requires 4+ years in customer service, with leadership or supervisory experience preferred. Flexible schedule and dynamic retail environment offered.

Qualifications

• 4 years: Customer Service experience required.
• Experience in retail management or supervisory role preferred.
• Experience in a fast-paced retail environment.

Responsibilities

• Assist the manager in ensuring store operates at a high level.
• Take ownership while managing location and team performance.
• Coach and develop staff to improve customer experience and efficiency.
• Maintain up-to-date product knowledge and store standards.
• Engage customers to deliver an outstanding shopping experience.

Skills

Customer service

Leadership

Retail operations

Job description

## Assistant Manager - SAN JOSE, CA (MOUNT PLEASANT)Applylocations: SP: 01276 SAN JOSE, California (MOUNT PLEASANT)time type: Full timeposted on: Posted Todayjob requisition id: JR136020# **AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN!**# **DO YOU HAVE WHAT IT TAKES?******AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES?********The Role****Are you a natural leader? Do you like to help others be successful? The role of an AM is primarily based on leading your team to a successful day. You are on the front line ensuring every customer receives the best customer experience possible. Come grow with us!****Here’s what a day at work may look like...***** Assist the manager in making sure your store operates at a high level* Take ownership while managing location* Evaluate employee performance and help coach to improve* Make sure customers are always receiving the ultimate experience* Learn and maintain up-to-date product knowledge* Keep a clean, neat, and organized store****About you...***** 18+ years old* Must have OPEN AVAILABILITY DURING THE WEEKENDS* Previous experience in retail, customer service, or other related fields* Be a dynamic and outgoing individual with leadership skills* Must be driven!* Does talking to everyone just come naturally? Awesome!****It would be great but not completely necessary to have...***** Experience in selling Athletic Shoes a plus.* Experience working with a growing company****What we bring to the table...***** Flexible schedule* You like discounts? We got you!* Growth!* Exciting work environment****Retail is not dead... come and see it!****Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site — shoepalace.com.At Shoe Palace, we all roll up our sleeves to pitch in and do whatever it takes to stay on top. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations.## **Qualifications**## **Behaviors******Preferred***** Enthusiastic: Shows intense and eager enjoyment and interest* Loyal: Shows firm and constant support to a cause* Innovative: Consistently introduces new ideas and demonstrates original thinking* Leader: Inspires teammates to follow them* Dedicated: Devoted to a task or purpose with loyalty or integrity## **Motivations******Preferred***** Self-Starter: Inspired to perform without outside help* Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals* Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization## **Experience******Required***** 4 years: Customer Service****Preferred***** 1 year: Management* 3 years: Cashier**Compensation:**Assistant Manager pay range: $21.00 - $21.00 per hour.