Assistant Manager - Ross Park Mall, Abercrombie & Fitch

Abercrombie & Fitch Spain, SL; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

401(k) with company match

Training and development

Career advancement

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a capable supervisor to lead store operations in a fast-paced retail environment. You will oversee the salesfloor and stockroom, manage staffing and payroll, train associates, and drive sales through product knowledge and brand standards.

The role emphasizes visual merchandising, inventory control, and efficient POS operation while delivering exceptional customer service and upholding company culture.

Qualifications

• Bachelor's degree or one year supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Knowledge of current fashion trends and brand standards.
• Ability to drive results and work ethic.
• Effective communication and interpersonal skills.
• Team-building and coaching abilities.
• Proactive initiative and confidence in fast-paced settings.
• Detail-oriented with multi-tasking capability.

Responsibilities

• Perform store opening and closing routines.
• Supervise salesfloor and stockroom to ensure customer service and smooth operations.
• Handle staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions and optimize performance.
• Protect store assets and conduct inventory control.
• Operate POS and fulfill Omni-Channel orders.
• Represent the brand and exemplify company culture.

Skills

Customer service

Communication

Team leadership

Coaching others

Multi-tasking

Education

Bachelor's degree

Supervisory experience in a customer-facing role

Tools

POS systems

Job description

Job Description:

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.