Assistant Manager (Retail/Storage) - SC13

Prime-Storage-Group-; Summerville (SC); Presencial; USD 23 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, life, vision, short- &

Long-term disability insurance

401(k) with company match

Paid time off & holidays

Career advancement opportunities

Resumo da oferta

Prime Group Holdings, LLC is seeking an Assistant Manager at Prime Storage Group in Summerville, SC. You will rent units, upsell products, collect payments and help maintain the property while delivering friendly customer service.

Join a fast-paced team with opportunities to grow in self-storage operations across multiple locations. This role requires a high school diploma, strong communication skills, and the ability to lift up to 50 lbs and travel as needed.

Qualificações

• Experience in a fast-paced, customer-facing environment.
• Excellent interpersonal and communication skills.
• Ability to learn new applications and POS systems.
• Proficiency with Microsoft Outlook and similar tools.

Responsabilidades

• Rent self-storage units, parking spaces and related products.
• Convert inquiries into rentals via phone or walk-ins.
• Pursue AR collections, post payments and process receipts.
• Deliver daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly and professionally; build relationships.
• Explain features and benefits of the property to customers.
• Resolve customer issues promptly and maintain high customer satisfaction.
• Ensure cleanliness and appearance standards across the property.
• Inspect the property and perform lock checks.
• Perform other duties as assigned.

Conhecimentos

Customer service

Sales

POS systems

MS Office

Communication

Teamwork

Formação académica

High School Diploma or GED

Ferramentas

Point of Sale systems

Microsoft Outlook

Descrição da oferta de emprego

Overview

Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes.

With$6.7billion in assets under management, Prime Group is among thelargest private owners and operators of self-storage properties globally, with a portfolio of320+ self-storage assetsacross28 U.S. states,three Canadian provinces, and theU.S. Virgin Islands, totaling24+ million rentable square feet. The firm managesthree flagship fundson behalf of a global investor base, includingPrime Storage Fund III, the largest self-storage dedicated fund ever raised.

Headquartered inSaratoga Springs, NY, Prime Group employs700+ professionalsand maintains a regional office inJupiter, FL and Manhattan, NYalong with investment originations offices inDenver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. The firm’s21-person senior leadership teamis supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.

Prime Group’s performance is rooted in a culture ofrespect, teamwork, ethical business practices, accountability, and persistence. The firm places significant value on the relationships it has built with customers, employees, investors, and stakeholders. PitchBook has recognized Prime Group as one of thetop 10 real estate value-add fund managersin its2023 Global Manager Performance Score League Tables.

Position Overview

Join us as a Assistant Manager at Prime Storage Group, where you'll be at the heart of our self-storage facilities! From renting units and trucks to selling merchandise, you'll dive into a dynamic role filled with customer interactions and property maintenance. As our frontline champion, you'll craft exceptional customer relationships and elevate your sales and service like never before!

Responsibilities

• Rent out self-storage units, parking spaces, and other related products
• Convert telephone and walk-in inquiries into rentals
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing
• Delivery of daily bank deposits accurately and timely
• Upsell moving products and assist in unit sizing decisions
• Greet customers promptly, enthusiastically and professionally
• Understand and sell the features and benefits of the property at all opportunities
• Resolve customer issues in a timely and effective mannerConsistently deliver exceptional customer service and actively contribute to achieving positive customer reviews and feedback, in alignment with company customer-experience standards and performance expectations
• Ensure that company standards of cleanliness and appearance are met
• Inspect the property, including performing lock checks
• Perform other duties as assigned

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment
• High School Diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations

Benefits

• A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays
• Competitive pay and bonus opportunities
• Health, dental, life, vision, short-term disability and long-term disability insurance
• A 401(k) program with a company "matching" policy
• Paid time off and paid holidays
• Career advancement opportunities

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Pay Range

USD $17.00 - USD $19.00 /Hr.