Assistant Manager - Retail

Love's Travel Stops & Country Stores Inc.; Ada (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Insurance after 30 days

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. in Ada, OK, seeks a C-Store Assistant Manager to oversee daily operations, drive efficiency, and deliver exceptional customer service.

Lead a team across store, fuel, restaurant and kitchen, manage scheduling, inventory, and reporting, ensure safety and cleanliness, and grow sales while meeting company goals.

The role requires 1+ years of management experience in retail, strong communication, and a customer-first mindset.

Qualifications

• Ability to work various shift times including days, afternoons, evenings, weekends and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, rapport building and sales effectiveness.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork and collaboration with store staff.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, and fresh kitchen.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Shift flexibility

Communication

Customer service

Organization

Teamwork

Job description

Select how often (in days) to receive an alert:

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Hiring Immediately

Welcome to Love’s!

C-Store Assistant Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team to provide exceptional customer service, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Job Functions:

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, and fresh kitchen.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Experience:

• 1+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 1+ years managing operations with an annual sales volume of $2+million.
• 1+ years affecting and deciphering budgets and P&L statements.
• 1+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• A valid driver’s license and ability to successfully complete a pre-employment drug screen, background, and motor vehicle check.

Skills and Demands:

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.

Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

• Required to work evenings and weekends.

Our Culture:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.