Assistant Manager - Restaurant

Love's Travel Stops & Country Stores Inc.; Forest City (NC); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Profit-Sharing Opportunity

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking an experienced Restaurant Assistant Manager to lead daily restaurant operations, drive sales, and ensure top-tier customer service.

You will supervise staff, manage orders, inventory, and reporting, while collaborating with the Restaurant Manager on hiring and process improvements. The role requires flexibility across shifts, 1+ years of restaurant management experience, and experience managing budgets and P&L statements.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
• Drive sales through efficient ordering, stocking, inventory management, and food preparation.
• Assist the Restaurant Manager with task execution, scheduling, cash integrity, and daily/weekly/monthly reporting.
• Prepare and package customer orders promptly to maximize service expectations and results.
• Understand financial reporting including analyzing profit and loss statements and act on opportunities.
• Collaborate with Restaurant Manager in talent acquisition.

Skills

Communication skills

Customer service

Teamwork

Organization

Multitasking

Attention to detail

Tools

POS systems

Job description

Select how often (in days) to receive an alert:

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Profit-Sharing Opportunity
• Hiring Immediately

Welcome to Love’s!

At Love’s, Restaurant Assistant Managers play a key role in ensuring the smooth and efficient operation of our restaurant. You will assist in leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
• Understand financial reporting to include analyzing profit and loss statements and affecting changes to capture and capitalize on opportunities.
• Collaborate with Restaurant Manager in the efforts of talent acquisition.

Requirements:

• Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• 1+ years restaurant management experience.
• 1+ years managing operations with an annual sales volume of $1+million.
• 1+ years affecting and deciphering budgets and P&L statements.
• 1+ years supervising and training 5-10+ employees.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord