Assistant Manager, QA

Redwoodcu; Napa (CA); On-site; USD 115,037 - 151,561; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Incentive Plan

Salary Merit Increases

401(k) with match

Paid Holidays & Birthday Off

Job summary

Redwood Credit Union is seeking an Assistant Manager of Quality Assurance (Functional & Automation) to ensure digital and enterprise solutions deliver a reliable, secure experience for Members. This role blends hands-on testing with leadership in test automation, while mentoring QA staff.

You will partner with technology teams to embed quality throughout the delivery lifecycle and own QA delivery across initiatives, ensuring regulatory and security standards are met before releases.

Qualifications

• Functional testing experience for complex business workflows.
• Automation tools experience (Playwright/Selenium/Cypress).
• API testing with Postman and REST APIs.
• Familiarity with Microsoft-based development and testing tools.
• Understanding of IT operations and Release Management practices.
• Experience in financial services or other regulated environments preferred.
• Strong collaboration, communication, and problem-solving skills.

Responsibilities

• Lead and mentor QA team with a balance of functional testing and Automation across digital banking and enterprise systems.
• Own QA delivery for assigned initiatives, ensuring quality, security and regulatory expectations are met prior to release.
• Ensure comprehensive test coverage including functional, regression, integration, and UAT support.
• Design, build, and maintain automated tests for Web, API, and system integrations.
• Partner with external vendors, internal technology teams, and business partners to support release readiness and production stability.
• Establish QA standards, quality metrics, and continuous improvement practices.
• Coach, mentor, and support the development of QA team members.
• Ensure testing processes align with regulatory, audit, and security requirements.
• Communicate testing status, risks, and quality outcomes to stakeholders.
• Establish strong partnership across Technology and Business Teams.

Skills

Functional testing

Automation tools

API testing

Microsoft tools

IT operations

Financial services

Collaboration

Education

Bachelor's degree

Tools

Playwright

Selenium

Cypress

Postman

Job description

Redwood Credit Union is seeking an Assistant Manager of Quality Assurance (Functional & Automation) who will help ensure RCU’s digital and enterprise solutions deliver a reliable, secure, and positive experience for Members. This role blends hands-on functional testing expertise with leadership in test automation, while managing and mentoring QA team members. The Assistant Manager partners closely with internal technology teams to embed quality throughout the delivery lifecycle.

Key Responsibilities

• Lead and manage QA team with a balance of functional testing and Automation for testing efforts across digital banking and enterprise systems.
• Own QA delivery for assigned initiatives, ensuring quality, security and regulatory expectations are met prior to release.
• Ensure comprehensive test coverage including functional, regression, integration, and UAT support.
• Design, build, and maintain automated tests for Web, API, and system integrations.
• Partner with external vendors, internal technology teams, and business partners to support release readiness and production stability.
• Establish QA standards, quality metrics, and continuous improvement practices.
• Coach, mentor, and support the development of QA team members.
• Ensure testing processes align with regulatory, audit, and security requirements.
• Communicate testing status, risks, and quality outcomes to stakeholders.
• Establish strong partnership across Technology and Business Teams.

Qualifications

• Functional testing experience for complex business workflows.
• Automation tools (e.g., Playwright, Selenium, Cypress).
• API testing (e.g., Postman, REST APIs).
• Familiarity with Microsoft-based development and testing tools.
• Understanding of IT operations and Release Management practices.
• Experience in financial services or other regulated environments preferred.
• Strong collaboration, communication, and problem-solving skills.

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree and a minimum of six years of quality assurance experience with a mix of functional and automation testing. Prior management experience leading or mentoring QA team members is required.

Compensation

Base starting range: $115,037 to $151,561 annually commensurate with experience. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Benefits

• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement – Merit increase based on performance
• 401(k) program with employer match
• Time Off – Competitive PTO accrual plus 11 paid company holidays and your birthday off!

Physical Requirements

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 25 pounds occasionally.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.

*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.

We are an Equal Opportunity Employer.