Assistant Manager, Production

krispy; Salisbury (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

401K plan

Employee discount program

PTO

Education Reimbursement

Job summary

Krispy in Salisbury, Maryland, is seeking a dedicated team manager to facilitate exceptional customer service and manage a cohesive team. The role involves coaching employees, ensuring operational efficiency, and maintaining high standards of shop cleanliness.

The ideal candidate will have five years in the food service or retail industry with at least two years in management. Benefits include comprehensive medical, vision, and dental insurance, alongside a 401K plan and career advancement opportunities.

Qualifications

• Five years of experience in food service or retail.
• At least two years of management experience.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees.
• Assist with recruiting, hiring, training, and dispute resolution.
• Ensure equipment and resources are operational.
• Provide exceptional customer service to guests.

Skills

Effective communication skills

Team management

Customer service

Education

High school diploma or equivalent

Job description

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience.
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%.
• Must be authorized to work in the US without sponsorship.

Physical Demands and Working Conditions

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions.
• Shop – fluctuating temperatures and noise levels.
• Exposure to known allergens including but not limited to nuts.
• Non-air-conditioned production.
• Noise of a production and/or processing area.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position.*

Benefits

• Weekly Pay
• Career opportunities - we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Equal Opportunity Employer

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.