Assistant Manager- PopUp Bagels Hadley

PopUp Bagels Hadley; Hadley (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental/Vision

PTO

Employee Discounts

Tips

Job summary

PopUp Bagels Hadley is hiring an Assistant Manager (Bagel Sous) to support our Shop Leaders in delivering superior hospitality and cooking excellence. You will master each bagel station, train teammates, and drive pre-shift planning and shift execution while maintaining high standards and safety.

You will work closely with the Bagel Chef to ensure smooth operations, accurate orders, and proactive guest issue resolution, with opportunities to grow as the business expands.

Qualifications

• 1+ year of leadership experience in a restaurant/hospitality environment.
• Food Safety Certification required.
• Desire to create exceptional employee & guest experiences.
• Eye for detail and problem solving.
• Excellent verbal and written communication.
• Willingness to pitch in wherever necessary.
• Desire for growth in our restaurants.
• Must be able to meet physical requirements (frequently lifting up to 25 lbs, occasionally 50 lbs).

Responsibilities

• Demonstrate culinary standards and hospitality.
• Train teammates on stations, recipes, and procedures.
• Manage prep lists, waste logs, and inventory with the Bagel Chef.
• Delegate tasks and manage shifts and breaks.
• Open and close the restaurant using checklists and clear communication.
• Lead pre-shifts and support the Chef’s agenda.
• Ensure order accuracy for walk-ins, pickups, and deliveries.

Skills

Leadership experience

Communication

Attention to detail

Growth mindset

Willingness to pitch in

Guest experience

Education

Food Safety Certification

Job description

Job Title: Assistant Manager ("Bagel Sous")

About the Role:

As a Assistant Manager, ("Bagel Sous"), you will support our Shop Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every Bagel station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. You will take initiative as a leader & role model in the kitchen by participating in pre-shifts, shift management, and training & will be held accountable for ensuring tasks across the restaurant are completed on time and to standard. The Bagel Sous role is an hourly position that includes tips and a great opportunity to learn the business and grow with PopUp Bagels!

You Will:

• Demonstrate correct culinary standards, warm hospitality, and a great attitude.
• Train fellow teammates on each station, seasonal recipes, kitchen standards, and procedures.
• Work alongside your Bagel Chef to manage prep lists, waste logs, and food inventory.
• Delegate work appropriately to the team and follow scheduled deployment and breaks.
• Successfully open and close the restaurant using the checklists and thorough communication.
• Lead Pre-shifts and contribute to the Chef's agenda.
• Ensure that food presentation and order accuracy are met for all walk-in, pick-up, and delivery orders.
• Create solutions regarding guest concerns, digital ordering, and equipment maintenance.
• Help maintain the highest health inspection rating by following all local Department of Health regulations and PopUp Bagels food safety standards
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

You Have:

• 1+ year of leadership experience in a restaurant/hospitality environment.
• Food Safety Certification
• A desire to create exceptional employee & guest experiences.
• An eye for detail and solving challenges.
• Excellent communication skills, both verbal and written.
• The willingness to roll up your sleeves and pitch in wherever necessary.
• A desire for growth in our restaurants.
• The ability to perform the physical requirements of the position (frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.

What We Offer:

• We are a family owned and operated business.
• Opportunity to grow alongside a dynamic and emerging company shaping the future of the industry.
• Competitive salary
• Tips
• Health Insurance
• Dental/Vision
• PTO
• Employee Discounts

Reports to:

General Manager ("Bagel Chef")

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