Assistant Manager - Plaza West Covina, Hollister

A&F Stores, Inc.; West Covina (CA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Job summary

A&F Stores, Inc. is seeking a supervisory team member in West Covina, CA, responsible for ensuring excellent customer service and smooth store operations. The role involves supervising staff, managing payroll, and training non-management personnel.

The ideal candidate will have a Bachelor's degree or supervisory experience, knowledge of fashion trends, strong communication skills, and a focus on results. Benefits include a quarterly bonus program, paid time off, and various insurance options.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service.
• Conduct staffing and scheduling operations.
• Train and develop non-management staff.

Skills

Customer focus

Knowledge of current fashion trends

Strong communication skills

Team building

Initiative and confidence

Education

Bachelor’s degree or one year of supervisory experience

Job description

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance
• Available Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

Pay

Starting rate: $23.00 per hour (recruiting pay range: $23.00‑$23.00 per hour). The starting rate and range may be modified in the future.

EEO Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.