Assistant Manager - Phlebotomy Services (Mobile Operations)

Lifesouth Community Blood Centers; Dunwoody (GA); On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

PTO

Medical, dental, and vision insurance

Life insurance

HSA with employer match

Retirement plan

Wages advance

Job summary

LifeSouth Community Blood Centers in Dunwoody, GA is seeking an experienced, people-focused leader to join our team as Assistant Manager - Donor Services. You will help lead mobile blood collection operations and ensure a high-quality donor experience while supporting regional goals.

The role requires at least three years of management experience, strong communication and coaching skills, and a commitment to safety and training. A high school diploma is required; CDL is preferred.

Qualifications

• Three years of management or leadership experience.
• High school diploma or equivalent required.
• Ability to lead, coach, and develop employees and hold teams accountable for performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• CDL preferred; valid driver’s license required.

Responsibilities

• Assist in overseeing daily mobile blood collection operations and support regional goals.
• Lead, coach, and support mobile phlebotomists with accountability and development.
• Ensure thorough training and safety for team members.
• Monitor weekly collection and recruitment goals and address gaps.
• Visit mobile drives and sites to provide leadership and evaluate operations.
• Maintain phlebotomy proficiency and provide hands-on support as needed.
• Partner with regional leadership to address staffing and process needs.
• Build positive relationships with donors and community partners through excellent service.
• Represent LifeSouth professionally in the community and at meetings.

Skills

Leadership

Communication

Customer service

Time management

Training

Education

High school diploma

Job description

Description

LifeSouth Community Blood Centers is looking for an experienced, people-focused leader to join our team as an Assistant Manager - Donor Services in Dunwoody, GA.

In this role, you’ll help lead our mobile blood collection operations, supporting the teams that bring lifesaving blood donation opportunities directly into the communities we serve. We’re looking for someone who knows how to lead teams in a fast-moving environment, values thorough training and consistent processes, and understands the importance of creating an exceptional experience for donors and community partners.

Experience in blood banking, mobile blood collection, and phlebotomy is a significant plus, particularly experience managing mobile operations teams.

What You’ll Do

• Assist in overseeing daily mobile blood collection operations; and support achievement of regional collection and recruitment goals


• Lead, coach, and support mobile operations phlebotomists, emphasizing accountability, development, and consistent performance


• Ensure team members receive detailed, effective training and are prepared to perform their responsibilities safely and successfully


• Monitor weekly collection and recruitment goals, identify performance gaps, and help implement solutions when goals are not being met


• Regularly visit mobile blood drives and collection sites to provide visible leadership and evaluate operations


• Maintain phlebotomy proficiency and provide hands‑on operational support when needed


• Partner with Regional and District leadership to address staffing, performance, operational, and process‑related needs


• Build positive relationships with donors, blood drive sponsors, community partners, and team members through excellent communication and customer service


• Represent LifeSouth and our mission professionally throughout the community


• Participate in required local, regional, manager, and corporate meetings


• Provide on‑call leadership support as required by the position

What You’ll Need

• At least three (3) years of previous management or leadership experience; prior mobile operations blood banking experience strongly preferred


• High school diploma or equivalent required; a combination of relevant education, training, and experience may be considered in lieu of the management experience requirement


• Demonstrated ability to lead, coach, and develop employees and hold teams accountable for performance


• Strong communication, interpersonal, and customer service skills


• Ability to manage multiple priorities and make sound decisions in a fast‑paced operational environment


• Strong organizational and time‑management skills


• Ability to build effective working relationships with employees, donors, community partners, and the public


• Ability to communicate clearly both verbally and in writing and prepare concise, informative reports


• Reliable transportation, valid driver’s license and ability to meet and maintain LifeSouth driver requirements


• Commercial Driver’s License (CDL), preferred

Our Benefits

• Generous Paid Time Off (PTO) plan


• Medical, dental, and vision insurances available to full‑time employees the first of the month after 60 days


• Supplemental insurances including life, cancer, accident, and disability


• Access to mental wellness resources and counseling through telehealth


• Free basic life insurance for full‑time employees


• Health Savings Account (HSA) with employer match each pay period


• Employer funded retirement plan for vested employees & 403b offered


• Access to wages prior to pay day

Who We Are

LifeSouth is a non‑profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia, and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need.

Our Mission

To provide a safe blood supply that meets or exceeds the needs in each community we serve, and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities.

This is a full‑time position. Salary is $55,000.00 - $60,500.00 annually. Criminal background check, credit check, and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace.

The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.

LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self‑identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer.

If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on‑line application process.

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