Assistant Manager Patient Care Services ACM (ICU and Stepdown)

Mclaren-Health-Care; Pontiac (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

McLaren Health Care in Michigan seeks an Assistant Manager Patient Care Services (ACM) for ICU and Stepdown to oversee the nursing plan of care and lead the patient care team. You will collaborate with the clinical manager to ensure delivery of high-quality, evidence-based care and staff development.

The role emphasizes leadership in clinical practice, education, and performance improvement, with responsibilities spanning staffing, policy implementation, and interdisciplinary collaboration.

Qualifications

• Strong analytical and problem-solving skills to improve care delivery and policies.
• Independent judgment with respect to clinical practice and staff supervision.
• Effective planning, organization, and delegation within a busy unit.

Responsibilities

• Oversee the nursing plan of care for assigned unit/units.
• Lead and supervise patient care team members and care management staff.
• Coordinate staff orientation, continuing education, and performance development.

Skills

Analytical thinking

Problem solving

Decision making

Planning & organization

Communication

Leadership

Staff development

Education

Associate degree in nursing

Bachelor's degree in Nursing

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Assistant Manager Patient Care Services ACM (ICU and Stepdown)

Responsible for overseeing the nursing plan of care for patients within the assigned unit/units and contributes to the delivery of patient/family centered care.Directs patient care through performance and/or leadership of patient care team members and patient care management staff.Assists in the coordination of patient care through the appropriate utilization of all resources; staff, equipment, supplies, etc.

Essential Functions and Responsibilities:

• Maintains operational responsibility for assigned unit/units in collaboration with the assigned clinical manager.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• In collaboration with other members of the leadership team, ensures staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
• Demonstrates leadership role through clinical practice, supervision, teaching, research, and communicating changes in policies and procedures.
• Keeps Clinical Manager/Director informed of all concerns, problems, and project progress.
• Serves as a resource for staff, promoting critical thinking and evidence-based practice.
• Ensures day-to-day quality and appropriateness of care is maintained, monitored and relevant action plans are developed and implemented.
• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients served.
• Assures appropriate delegation and supervision of patient care.
• Supports and maintains an interdisciplinary approach to patient care by the medical staff and other health care professionals to provide optimal patient care.
• Encourages contribution toward the plan of care.
• Demonstrates organization ability by using time, equipment, and personnel effectively.
• Provides Department Manager with assistance with staffing, scheduling, evaluating, counseling and discipline of unit personnel.
• Maintains optimal nursing practice through planned and continuous professional growth and development.
• Demonstrates one’s own need for continuing education by seeking new learning experiences and maintains knowledge of current trends of nursing care practices & management methods.
• Participates in departmental quality assessment and continuous quality improvement activities as directed.
• Performs other related job duties as requested

Qualifications:

Required:

• Associates degree graduate of a Nursing program
• Current State of Michigan RN license
• One year of prior work experience in Acute care nursing within the past year and previous charge nurse experience/Clinically appropriate experience
• BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date .

Preferred:

• Bachelors’ Degree in Nursing
• Three years of prior work experience in acute care nursing experience within the past year and previous charge nurse experience/Clinically appropriate experience

Knowledge, Skills, and Abilities:

• Analytical and problem-solving skills to develop and implement improved methods of care delivery, policies and procedures and educational and clinical programs appropriate to the needs of staff, patient, and community – Required
• Evaluate nursing practice outcomes and resolve technical and/or managerial problems – Required
• Decision Making: uses independent judgment to exercise authority on behalf of the medical center by keeping the organization’s mission, vision, and values at the forefront.Works independently in a self directed, non-confrontational, collaborative manner – Required
• Planning/Organization: shows organizational skills through effective planning and delegating.Consistently seeks opportunities to have the department work more efficiently and effectively – Required
• Financial Management: manages department budget within specified parameters.Consistently contributes to sound financial practices – Preferred
• Demonstrated clinical knowledge, critical thinking skills, decision-making and analytical abilities necessary to coordinate emergency care delivery throughout assigned areas – Required
• Demonstrated ability to effectively prioritize work, delegate to others, communicate with culturally diverse population and facilitate processes to ensure efficiency and cost-effectiveness – Required
• Knowledge of occupational health and safety, ergonomics, workers’ compensation, and OSHA regulations – Preferred

Additional Information

• Schedule: Full-time
• Daily Work Times: 3:00pm-11:00pm
• On Call: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.