Assistant Manager OR

Taco Bell; Oregon (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A popular fast-food chain is seeking an Assistant General Manager to oversee daily operations and manage team performance. This role is key in ensuring high standards in customer service, cleanliness, and product quality. The ideal candidate will possess strong leadership skills and a background in service management. Responsibilities include handling cash procedures, training staff, and ensuring compliance with company policies. Flexibility in working hours and excellent communication skills are essential for this dynamic position.

Qualifications

• Must be at least 18 years old or older.
• Possess a minimum of 6 months in a shift management or supervisory role.
• Legal right to work in the United States.

Responsibilities

• Greet customers and accurately take their orders.
• Prepare and package food according to standards.
• Manage shifts and ensure employee compliance with workplace laws.

Skills

Customer service skills

Leadership

Communication skills

Time management

Education

High school diploma or GED

Job description

Position Summary:

The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The AGM directly performs hands‑on operational work on an ongoing basis to train employees, respond to guest service needs, or otherwise role‑model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities:

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitoring, performance assessment, and share responsibility for cash procedures.
• Assist with schedule creation and deploy the team appropriately.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation on a daily basis to adhere to company standards.
• Be responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses on a continual basis and take corrective action to meet or achieve margins and sales targets. Maintain day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening and

Qualifications

Knowledge and Skill Requirements:

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.