Assistant Manager - Optical

America's Best; Acworth (GA); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay

Descripción de la vacante

America’s Best, part of National Vision, is seeking an Assistant Eyeglass Manager to lead the eyeglass department and drive overall store performance. You will supervise staff, deliver exceptional customer service, and ensure operations align with company policies and local regulations.

Join a growing nationwide brand that emphasizes growth opportunities, competitive pay, bonuses, and comprehensive benefits. Sundays off, with a focus on a positive customer experience and a strong team culture.

Formación

• Optical retail sales experience in supervising or management roles.
• Experience leading a team in a fast-paced store environment.
• Strong communication, coaching and customer service skills.
• Ability to read and understand store financials and performance reports.
• Excellent planning and organizational capabilities.
• Experience forecasting staffing and scheduling in a retail setting.
• Knowledge of state licensing requirements where applicable.

Responsabilidades

• Monitor and drive profit, sales and performance goals across the store.
• Oversee eyeglass department for efficiency and policy compliance.
• Provide outstanding customer service and ensure staff deliver the same.
• Review quality standards, remakes, and enforce store policies.
• Coordinate with General Manager, District Manager, and Corporate Office; prepare store reports.
• Ensure promotions, advertising, and visual merchandising are properly executed.
• Motivate associates and ensure day-to-day functions completed on time.
• Assist with staffing forecasts, recruiting, and retention of qualified staff.
• Adapt duties to meet legal licensing requirements where necessary.

Conocimientos

Optical sales experience

Supervising experience

Store operations knowledge

Communication skills

Customer service skills

Organizational skills

Financial report analysis

Descripción del empleo

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com (https://www.americasbest.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!

What would you do? – The Specifics

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).

• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.

• Convey a commitment to providing outstanding customer service and ensure all associates do the same.

• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.

• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.

• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.

• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.

• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.

• Motivate associates to exceed performance standards.

• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

  Are you the right fit? – The Suitable Talent

• Optical sales experience. Supervising experience is preferred.

• Proven ability to lead, coach and build associate relationships.

• Sound understanding of store operations and standards for success.

• Strong communication skills (both oral and written) for effective management of teams.

• Exceptional customer service skills.

• Strong organizational skills for planning work and continuously monitoring progress towards goals.

• Ability to analyze, create, and understand financial reports.

• Demonstrated ability to analyze and solve problems of varied scope.

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include:

• Health & Dental Insurance

• 401k Retirement Savings

• Flex Spending Account

• Generous Paid Time Off & Company Holidays

• Parental Leave

• Employee Eyewear Discount

• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Training programs available

• Access to educational courses

• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.