Assistant Manager Operations

Altar'd State

Lynnfield (MA)

On-site

USD 55,000 - 75,000

Full time

33 hours ago

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Job summary

Altar'd State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. The Assistant Store Leader of Operations will direct activities to achieve store goals, including guest service, sales targets, and merchandising, while driving associate engagement and development.

You will provide guests with exceptional service through relationship building, product knowledge sharing, and maintaining a clean, well-maintained store environment.

Qualifications

1 year retail management experience.
Bachelor’s Degree preferred.
Ability to lift up to 30 pounds.
Proven leadership and coaching skills.

Responsibilities

Lead store operations to achieve guest service, sales, and merchandising goals.
Develop top talent and engage associates through feedback and coaching.
Oversee scheduling, back-of-house organization, and payroll.
Maintain loss prevention standards and handle banking.
Coordinate floorsets and visual merchandising with district and visual teams.
Ensure store environment aligns with brand aesthetic and standards.

Skills

Guest service leadership

Team development

Sales performance

Operations management

Communication skills

Feedback & coaching

Education

Bachelor’s Degree preferred

Job description

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world

.
Our Missi

on
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in ne

ed.
Position Over

view
The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their

team.P

eopleFosters a guest-focused team environment through driving volume and anticipating guest
needsAchieves excellent guest service by role-modeling company service stan
dardsProactively provides timely feedback to associates, rewards and recognizes performance to drive rete
ntionHolds self and associates accountable for achievement of financial results and performance stan
dardsManages conflict and coaches by applying company’s recommended processes, standards and guide
linesEmpowers and involves associates in decision-making proc
essesReceives feedback and fosters dialog around solu
tionsDevelops associates through an individualized approach by matching talent with tasks, delegating, and challenging on re
sultsFosters team commitment through support, relationship building, and recognizing individual contribu
tionsLeads by managing through change and adve
rsityMakes recommendations on hiring, promotions, and terminations of team members based on perfor

mance
P

rocessConsistently meets or exceeds store and individual goals and contributes to the store’s overall
goals.Engages our guests and make their shopping experience except
gementMakes recommendations on hiring, promotions, and terminations of team members based on perfo
rmanceManages and oversee sche
dulingManages back of house organi
zationManages shipment and product prep process (steaming, hanging
etc.)Plans and manages merchandise markdown p
rocessManages supply orders, maintenance & cl
amagesAudits and manage banking & loss prevention s
ystemsTrains new associates on operational pro
cessesCo-manages payroll and responsible for store’s financial perfo
rmanceResponsible for decisions regarding store operations and pl
anningControls workflow through successful planning and dele
gationExecutes task directives within designated time
framesCompletes opening/closing proc
eduresAdheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company
assetsCommunicates effectively with executive
team.Must be able to lift & carry heavy boxes (up to 3

0 lbs)
Prese

ntationUtilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximiz
e salesInterprets Home Office communication through Store Leader / District Leader part
nershipPartners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll‑out of floorsets, window sets, fixture placement and overall visual envir
onment.Maintains an awareness of brand aesthetic and relevance to the store environment and communicate wi
th teamCommunicates performance observations and offers feedback to the District

LeaderQualifi

cations1 year Retail Man
agementBachelor’s Degree pr
eferredPhysical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assi

Stand Out For Goo d, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following rec