Assistant Manager - Old Orchard, Hollister

Abercrombie & Fitch Co.; Skokie (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Parental and adoption leave

401(k) with company match

Training and development

Career advancement

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on operations and people leadership.

The role focuses on driving sales through customer service, while overseeing daily store operations, staffing, and training. Ideal candidates will have a Bachelor’s degree or 1 year of supervisory experience in a customer-facing setting, with strong communication skills and a passion for fashion trends.

Qualifications

• Bachelor’s degree or 1 year supervisory experience in a customer-facing role.
• Strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and show confidence.
• Balance multiple tasks in a fast-paced environment.
• Engage in proactive thinking and applied learning.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom to ensure excellent service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Operate register/POS systems.
• Fulfill Omni Channel orders.
• Represent the Brand and embody company culture and values.

Skills

Customer focus

Fashion trend knowledge

Communication skills

Team leadership

Initiative

Multitasking

Detail orientation

Education

Bachelor’s degree

Job description

Job Description:

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managersare responsible fordriving sales results by analyzing the business and providing best-in-class customer service. Theyare responsible foroverseeing daily store operationsincluding opening and closing routinesand driving efficiency in all store processes. Assistant managersleveragetheir creativeexpertisethroughfloorsetupdates, stylingrecommendationsand product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With apromotefrom within philosophy, our Assistant managers will build upon their initial foundation andhave the opportunity togrow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve resultsand exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate,you’ll be eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

The starting rate for this position is $23.00 per hour. (i.e., the recruiting pay range for this position is $23.00-$23.00 per hour). The starting rate and range may be modified in the future.