Assistant Manager - Northridge Mall, Hollister

Abercrombie & Fitch Spain, SL; Salinas (CA); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Quarterly Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Medical Insurance

Life Insurance

Parental Leave

401(k) Match

Training and Development

Career Advancement

Résumé du poste

Abercrombie & Fitch Co. is seeking an Assistant Manager who blends business strategy with daily store operations, creativity, and people leadership.

You will drive sales by analyzing performance, delivering best-in-class customer service, and overseeing opening/closing routines to ensure operational efficiency. You’ll recruit, train, and develop staff, manage schedules and payroll, and maintain compelling visual displays while upholding the brand’s culture and values.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of fashion trends and brand awareness.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience coaching and developing staff.

Responsabilités

• Perform Opening and Closing Routines.
• Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and manage inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.

Connaissances

Customer service

Leadership

Communication

Staffing

Payroll

Visual merchandising

Product knowledge

Time management

Formation

Bachelor's degree

Description du poste

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $21.30 per hour. (i.e., the recruiting pay range for this position is $21.30-$21.30 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.