Assistant Manager - MI

Qdoba Restaurants; Ann Arbor (MI); Presencial; USD 24.108 - 29.618; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision insurance

401k for eligible employees

PTO (including vacation, sick & holiday)

Tuition reimbursement

Descripción de la vacante

A leading fast-casual dining chain is seeking an Assistant Manager in Ann Arbor, Michigan. This role involves managing restaurant operations in the absence of the General Manager, ensuring compliance with policies, and developing a guest-centric culture. The ideal candidate should have at least 2 years of QSR experience, possess strong leadership skills, and be comfortable in a fast-paced environment. Benefits include medical, dental, vision, and 401k for eligible employees.

Formación

• Minimum 2 years QSR experience with at least 1 year in a leadership position.
• Ability to lift equipment and cases of product weighing 10-50 lbs.
• Comfortable in a fast-paced environment.

Responsabilidades

• Manage restaurant operations in the absence of the General Manager.
• Assist with recruitment, selection, and training of staff.
• Ensure compliance with policies and regulations.

Conocimientos

Excellent prioritization

Interpersonal skills

Problem-solving skills

Collaboration skills

Effective verbal communication

Organizational skills

Integrity and ethical behavior

Employee recruitment and training

Educación

High school diploma or equivalent

Descripción del empleo

Pay Range: $17.50 - $21.50/hour

POSITION SUMMARY

The Assistant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the General Manager. Uses discretion in daily management decisions with accountability for living the Brand Values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES

• Assists the General Manager with new hire recruitment, selection, and training efforts
• In conjunction with the General Manager, responsible for the training and development of the restaurant staff; ensuring systems for training employees are fully implemented and followed.
• Assigns activities and tasks.
• Complies with all state and federal labor laws and regulations.
• Manages daily activities to achieve excellence in restaurant operational performance.
• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience.
• Reviews practices and modifies as needed to continuously improve the guest experience.
• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.
• Partners with the General Manager in using management information tools to analyze restaurant operational and financial performance.
• Identifies trends and implements action plans for improvement.
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
• Considers cost/benefit impact of financial decisions and works to protect the brand.
• Monitors costs and adherence to budget and restaurant goals.

QUALIFICATIONS

To remain compliant with state and federal laws, you must be at least 18 years old.

EDUCATION

High school diploma or equivalent required.

EXPERIENCE

Minimum of 2 years QSR experience with at least one year of experience in a leadership position.

SKILLS/KNOWLEDGE/ABILITIES

Excellent prioritization, interpersonal, problem-solving, and collaboration skills. Effective verbal and written communication skills; highly motivated and organized. Can take direction from individuals in higher-level positions. Demonstrates integrity and ethical behavior. Comfortable working in a fast-paced environment with proven ability to recruit, hire, coach, train and motivate employees. Must have a valid driver's license.

PHYSICAL REQUIREMENTS

Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer, i.e., desktop, tablet, etc.

ADDITIONAL

• If opting to deliver catering orders, you must:
• Have an operable personal cell phone
• Use your personal cell phone to track (via app or text) when departing the restaurant with a catering order and upon delivery completion, in accordance with company safety procedures (no device usage while actively driving)

REASONABLE ACCOMMODATION

Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

BENEFITS

• Medical, Dental, Vision, & 401k for eligible employees
• PTO (including vacation, sick & holiday)
• Tuition reimbursement

PRIVACY POLICY

https://www.qdoba.com/privacy

QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.