Assistant Manager - Mall del Norte, Hollister

A&F Stores, Inc.; Laredo (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental and vision

Life and disability insurance

Employee assistance program

Parental and adoption leave

401(k) with company match

Career development opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on store operations in a fast-paced retail environment.

You will lead daily store activities, supervise teams, manage staffing and payroll, and drive sales through analytics, product knowledge, and exceptional customer service.

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Knowledge of current fashion trends and brand awareness.
• Results-driven mindset with a strong work ethic.
• Excellent communication and interpersonal skills.
• Ability to coach, train, and develop team members.
• Capable of multitasking and prioritizing tasks in a fast-paced environment.
• Willingness to take initiative and demonstrate confidence.
• Detail-oriented with proactive thinking and learning agility.

Responsibilities

• Open and close routines and oversee daily store operations.
• Supervise sales floor and stockroom to ensure service excellence and smooth operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff and maintain product knowledge.
• Drive sales through brand-driven initiatives and visual displays.
• Analyze reports to inform decision making and protect store assets.
• Operate POS systems and fulfill Omni Channel orders.

Skills

Customer focus

Fashion knowledge

Results driven

Communication skills

Team leadership

Initiative

Multitasking

Proactive thinking

Work under pressure

Education

Bachelor’s degree

Job description

Assistant Manager

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The primary focus is on driving sales results through analytical insight, delivering best‑in‑class customer service, and leading daily store operations.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Merchandise Discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia and the Middle East, as well as on e‑commerce sites.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.