Assistant Manager - Madisonville

EVANSVILLE GOODWILL INDUSTRIES, INC.; Madisonville (KY); On-site; USD 49,428,000 - 57,115,000; Full time

Job summary

Evansville Goodwill Industries, Inc. is seeking a Store Assistant Manager to support the Store Manager in daily operations, drive revenue, and uphold Goodwill’s mission.

The role emphasizes team development, donor and volunteer support, and growth opportunities for staff. You will handle scheduling, timecard management, cash handling, reporting, and product logistics, while training and supervising team members and ensuring policy compliance.

Qualifications

• High school diploma or equivalent.
• Ability to read, write, and communicate effectively in English.
• Valid driver’s license.
• Availability to work evenings and weekends.
• Employment offer contingent upon successful drug test and background check.
• Basic computer skills including Microsoft Office.

Responsibilities

• Assist with scheduling, timecard management, supply ordering, and maintenance reporting in coordination with the Store Manager.
• Oversee store branding, security, donation processing, product rotation, and janitorial upkeep in compliance with Goodwill policies.
• Monitor and analyze key performance indicators and ensure accurate reporting (e.g., sales, donor counts, payroll, daily deposits).
• Support a positive customer and donor experience, conduct team meetings, and communicate agency directives.
• Stay informed on industry trends and competitive pricing; participate in Goodwill events and perform additional duties as needed.

Skills

Customer service

Cash handling

Microsoft Office

English communication

Time management

Team supervision

Education

High school diploma or equivalent

Job description

What You’ll Do:

As a member of the Donated Goods Retail Operations team, the Store Assistant Manager supports the Store Manager in overseeing daily store operations, ensuring efficient and cost-effective performance to maximize revenue in support of Goodwill’s mission. This includes team development, client and volunteer support, and identifying growth opportunities for staff.

Job Type: Full-time, Hourly

Salary: $17.25/hour

Shift:

8-hour shift, scheduled for 40-hours per week

Weekend availability

Essential Functions:

Support store operations and leadership by performing management duties, financial tasks (e.g., cash handling, register balancing, audits), and using computer systems for reporting and transactions.

Oversee product logistics including sorting, pricing, stocking, and equipment use (e.g., fork trucks, pallet jacks).

Train, supervise, and develop team members in alignment with Goodwill’s policies and Guiding Principles.

Duties and Responsibilities:

Assist with scheduling, timecard management, supply ordering, and maintenance reporting in coordination with the Store Manager.

Oversee store branding, security, donation processing, product rotation, and janitorial upkeep in compliance with Goodwill policies.

Monitor and analyze key performance indicators and ensure accurate reporting (e.g., sales, donor counts, payroll, daily deposits).

Support a positive customer and donor experience, conduct team meetings, and communicate agency directives.

Stay informed on industry trends and competitive pricing; participate in Goodwill events and perform additional duties as needed.

What You’ll Bring:

Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs.

Basic computer skills including the use of Microsoft Office products.

High school diploma or equivalent.

Valid driver’s license with reliable transportation for required travel.

Availability to work evenings and weekends.

Employment offer is contingent upon the successful completion of a drug test and criminal background check.

Physical Requirements/Work Environment:

The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets).

Working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold. The noise level in the work environment is moderate.

Employee Benefits

Full Time Employees: For Full-Time Employees, Goodwill offers a total rewards package of:competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileagereimbursement.

We embrace a variety of backgrounds, including individuals with previous involvement in the criminal justice system. Evansville Goodwill Industries is dedicated to offering fair employment opportunities to formerly incarcerated individuals and those with arrest or conviction records.

Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.